Everything was fine but I was surprised to find out that my dealer/service center does not carry 12v batteries. I had to wait 2 days for one to arrive.
8/29/2024
Amy V. VERIFIED CUSTOMER
Great job team. Pleasant experience.????
8/28/2024
Bernadette B. VERIFIED CUSTOMER
Everyone there are so nice to deal with
I love my Toyota!!!
8/28/2024
Shawn S. VERIFIED CUSTOMER
Always Courteous, informative, and happy attitudes. Always be satisfied with the service.
8/28/2024
Jake K. VERIFIED CUSTOMER
Eddie was a very friendly service advisor. My vehicle was serviced quickly and without any issues. Can’t ask for more than that..
8/28/2024
Douglas H. VERIFIED CUSTOMER
Very professional
8/28/2024
Linda S. VERIFIED CUSTOMER
My car was taken in soon after arrival. My tire rotation & maintenance check was performed very quickly. Results & recommendations were throughly explained. I go to Brewer Toyota over the one closest to my home because of the great service.
8/28/2024
Lara E. VERIFIED CUSTOMER
We had some issues finding the Toyota care plus coverage but it was resolved.
8/28/2024
Michael C. VERIFIED CUSTOMER
I have a couple issues from my service today. First I did not receive my courtesy wash as I requested when dropping off. Second my sticker in the upper left of my windshield was not removed and a new one to remind me when I needed service next was not added. And lastly, I did not feel that I was updated throughout the process of my service, I sent an email asking for an update and never received a response back.
8/28/2024
Jon C. VERIFIED CUSTOMER
She was great to deal with
8/28/2024
Catherine H. VERIFIED CUSTOMER
Job well done!
8/27/2024
Sondra T. VERIFIED CUSTOMER
Brittney wad great even when I dropped the ball. It took me more than a week to get her voicemail. She sent a text to alert me and got my appointment scheduled within days of me returning her call!
8/27/2024
Mary O. VERIFIED CUSTOMER
I was extremely upset with the results of my state inspection that indicated I needed all new brakes. The problem was that my car was in your service department in early July and no one mentioned that my brakes were getting very warm & would soon need replacing. Scott reviewed the documentation of that visit & agreed with me that it was a big miss on your end. I was pleased that he advised the manager of my complaint and made an adjustment to my final bill reflecting a savings for me this inconvenience and the team’s failure to accurately show the wear on my brakes. Without replacement my brakes would have completely failed in a very, very short time. Though I thank Scott for his honesty and endeavor to make things right, this has raised serious doubts about Brewer Toyota’s ability to service my car with integrity & honesty in the future.
8/27/2024
Katherine C. VERIFIED CUSTOMER
Scott was great. I appreciate the great service I get there
8/27/2024
Asmodeus G. VERIFIED CUSTOMER
ALEXIS IS AWESOME!!!
8/27/2024
Richard S. VERIFIED CUSTOMER
Today's experience was really bad, and it boils down to I have lost faith that I am receiving the best quality service for the vehicle my family primarily travels in. My experience today has me questioning if the work of the past has been performed correctly as well. Safety aside (which is an absolute huge concern) the job was done wrong, and I believe my wife was mislead or flat out lied to about it. I had her come there while I'm out of town because I used to trust you, not any more.
8/26/2024
Natasha D. VERIFIED CUSTOMER
Everybody was very nice
8/25/2024
Colin P. VERIFIED CUSTOMER
She was awesome!!!!
8/24/2024
George L. VERIFIED CUSTOMER
Ed was very informative about my cars progress during my service visit.
Top notch as far as communication goes!!!
8/24/2024
Yolanda F. VERIFIED CUSTOMER
Always great service. Moved out of town and was in for a family emergency and got right in.Best Toyota dealership ever!