My only complaint is that when I drove to the service center my low tire light was on. I had hoped that they would check it and add air to the tire that was low. I am 80 years old and have difficulty putting air in me tires so have to take it elsewhere.
10/7/2024
Gail B. VERIFIED CUSTOMER
Everyone is so professional and explains everything. Love toyota.
10/5/2024
Philip N. VERIFIED CUSTOMER
Efficient, professional, and friendly.
10/5/2024
Vinod P. VERIFIED CUSTOMER
Excellent customer service
10/5/2024
Phyllis S. VERIFIED CUSTOMER
Good job everything was done. As I had expected
Thanks
10/4/2024
Thomas G. VERIFIED CUSTOMER
The car smelled like oil when I picked it up. The dashboard display was changed. The highbeams were on and I drove home at night not realizing they were on. I had my seat position saved and when I got in I had to reset the positioning since it was saved to some other position.
Not the best experience. Maybe Im nitpicking but why can’t I get my car back the way I brought it in.
10/4/2024
Debra S. VERIFIED CUSTOMER
Very professional and helpful.
10/3/2024
Robert N. VERIFIED CUSTOMER
Great service from Christian.
10/3/2024
James H. VERIFIED CUSTOMER
Christian Reynolds as usual went above and beyond to accommodate and work with customer.
I do feel my front wheel alignment needs to be redone. My steering wheel is not straight when I am going straight. When I am going straight my wheel is turned to left by 1-2 cm
10/3/2024
Carl S. VERIFIED CUSTOMER
Scott got my Highlander in and out in no time flat.
I bought at Brewer and didn’t know if I would service at Brewer as my home is a distance from the dealership.
I feel it is worth the extra time to service at Brewer.
Friendly and knowledgeable service people and nice lounge.
10/3/2024
Jeanine M. VERIFIED CUSTOMER
Thank you.
10/3/2024
Patricia S. VERIFIED CUSTOMER
Great service provided by great people!
10/3/2024
John Y. VERIFIED CUSTOMER
I didn't ask any questions while I was there, but what I am not sure of is this... when I scheduled my 120,000 mile service online, it listed a whole bunch of other things that should be done at 120k miles. When I checked in, those were not brought up. I was just curious as to maybe why? It's not a complaint, per se with my charges being, of course, much lower due to just getting the oil change, tire rotation, multi-point inspection, etc. But I guess I am just asking about the true importance of the other services that came up for the 120k.
10/3/2024
Kai S. VERIFIED CUSTOMER
Scott was informative and professional. Great service!
10/2/2024
Sharon C. VERIFIED CUSTOMER
James understood my issue and resolved the issue with my trunk latch.
10/2/2024
Cassandra D. VERIFIED CUSTOMER
Alexis was very helpful and friendly.
10/2/2024
Carmen R. VERIFIED CUSTOMER
Scott was fantastic
10/2/2024
RICHARD T. VERIFIED CUSTOMER
My vehicle wasn’t service today. I don’t know where these texts are coming from.