Brewer Airport Toyota Auto Repair Service

Scott was very helpful and kind.

Brittney Blatz was great. Kind. Helpful. Understanding.

Professional and courteous

The process was fast and Alexis did a good job informing me.

Service was great

Very satisfied

Eddie was very friendly and professional.

Scott has had to keep our confidence through some issues that were no fault of his own . We keeoo ok coming back because we trust him to make sure everything is right. And he does .

I did ask for a reading on my tire wear that I didn't get, but everything was free so it's pk

My vehicle was not there today

My first time at Brewer -service tech that checked me in was very helpful -I have just had the RAV4 for a few months and he showed me how to use various features I had questions about

Christian noticed my insurance card was out of date. Without hesitation he contacted my insurance company and they sent it so the inspection could be completed. Job well done!

Very nice people and very professional attitudes

Thanks again to Eddie for taking good care of my car and especially fixing the punctured tire. There is one big concern i have about the visit and not sure if this is the best way to communicate about this but we send it this way before calling. After I returned home, I noticed a scratch on the rear passenger door that I've never seen. It's pretty deep through the paint and has a small circular dent, which makes me think a pointed tool must have made hard contact with the door. I'm not accusing your guys of doing anything and of course I have no absolute proof that your technicians are responsible. But it's very noticeable and my daughter's car seat is on that side so I'm quite certain I would've seen it had it already been there. I definitely did not see it the weekend before my Tuesday visit because I washed the car then. I can send you pics if you had any interest. I'm not asking for anything and intend to keep coming to Brewer for all my services (I bought the 48 month oil/rotation service plan too) and I realize every car is going to take its share of damage. I'm just disappointed that this happened and felt like I needed to let you guys know. Whether you want to contact me about this is up to you. I'd like to remain a loyal customer but am pretty frustrated that, as far as I can tell, there was damage done to my car and it appears to be far more than just a random car door hitting my car. Lloyd

Always an easy in and out Toyota care appointment

Kind, thoughtful and courteous.

Very poor service, air pressure was not checked, it took 3 hours for inspection. Service person didn’t even care to inform about the delay due to non availability of technician. Service has really gone down hill after Covid. Only reason I come is because I purchased my vehicle here.

Scott was very accommodating and patient with the check in process. Met me at my car and walked me in to the service office plus assisted in getting some additional information needed. The entire process was made very easy especially while having a young child with me.

I was pleased on how quickly it was done!

Very courteous and prompt service. Pleasantly surprised how quickly work was completed. Kept informed by both text message and phone call. Thank you.