Great service. Short wait time.
No pressure for add on services.
5/23/2025
Andrea Lampson. VERIFIED CUSTOMER
Best customer service of any car I have ever owned. Totally attentive to me and the issues of my car. Run to this dealership and ask for Daren! You will be thrilled.
5/23/2025
Keith S. VERIFIED CUSTOMER
Izzy was great, everything went well
5/23/2025
Lorraine C. VERIFIED CUSTOMER
Bob is the best, you’re lucky to have him.
5/23/2025
Carol S. VERIFIED CUSTOMER
I only needed a headlight bulb and your checking person managed to get it done in 30 minutes. This was a remarkable fear due to the extremely long line of cars waiting to be serviced.
5/22/2025
Kristine N. VERIFIED CUSTOMER
Very thorough and fast service!
5/22/2025
Jack M. VERIFIED CUSTOMER
Great service. Reasonable price. Bob gets it done right and on time.
5/22/2025
Chris B. VERIFIED CUSTOMER
Friendly, polite.
5/22/2025
Juliann S. VERIFIED CUSTOMER
No need to contact me…Christian was great…what upset me was the parts that were sent to replace the ones on my jeep that I waited two hours for came all scratched and used.
5/22/2025
Shawn D. VERIFIED CUSTOMER
Great service. Enough that when I replace my Highlander I will shop at Sullivan.
5/21/2025
Marilyn R. VERIFIED CUSTOMER
It was just a recall on battery clamp.
I also got a new back wiper.
Thank you
5/21/2025
Jon M. VERIFIED CUSTOMER
good job christian
5/21/2025
Carol C. VERIFIED CUSTOMER
Your service was great, the young lady who handled my car was exceptional. A +!
5/21/2025
Brenda K. VERIFIED CUSTOMER
Not sure if you got my previous post I was disconnected from the site, but this was my first time meeting Izzy. He was great. Make sure I caught the shuttle that was leaving. My car was in and out of there very quickly and checkout was a breeze. thanks for the great service
5/20/2025
Paul B. VERIFIED CUSTOMER
Had to make a second trip to pick up vehicle because it was not done correctly the first time.
5/20/2025
David M. VERIFIED CUSTOMER
Always wonderful service and courtesy.
5/20/2025
Thomas M. VERIFIED CUSTOMER
Izzy was knowledgeable, persistent and easy to work with. Although it was over two hours he hung in there until the end with a positive attitude. I do not wait well at my age but Izzy was a natural in keeping me calm.
5/20/2025
Nancy T. VERIFIED CUSTOMER
I am always very confident with my car at Sullivan brothers Toyota. Christian is super friendly and professional and helpful.
5/20/2025
Karen M. VERIFIED CUSTOMER
As always I feel that Sullivan Brothers Toyota has always serviced my vehicle with professional guidance, care and with respect. I have a long standing relationship with them- the entire team!
5/20/2025
Tara B. VERIFIED CUSTOMER
All was good from apereonel basis and it appears all is good from a mechanical basis.
It would be appropriate if your systems reflected the status of our holding of a Service Contract. This would make the visit more seamless and stop us getting requests for payment by text after the fact. The service was first thing Monday but on Tuesday morning I got a message saying I’d missed my service appointment that morning…..so as an IT professional you need some data and reporting issues addressed.
Also, we drive a new pretty expensive SUV and to have it returned without even a basic vacuum or a basic exterior clean isn’t what I’ve been used to at either Jeep, Ford or Subaru dealerships, so addressing that would not have me thinking of driving to Yarmouth Toyota which is the same distance from my home in Manomet.