Patty,is very caring and respectful, direct and honest, she knows a lot about car service, she is the kind of person that would make you want to come back to Sullivan Brothers Toyota, long-term ,you are very lucky to have a person like Patty.
4/11/2025
Elizabeth C. VERIFIED CUSTOMER
Friendly, polite, cooperative, Explained everything. All completed in a timely manner. Christian was very professional.
4/11/2025
Michele T. VERIFIED CUSTOMER
Thank you Seana and the guys in service department! You’re all awesome. And to the guys who worked on my car…..you’re the best! Thank you so much!
4/11/2025
Sandra B. VERIFIED CUSTOMER
Purchased a gold certified vehicle from you and after 2k miles I was told it needed brakes. Also the remote start stopped working and the service dept. told me I need to buy an app. This was never mentioned when I bought it
4/10/2025
Clark G. VERIFIED CUSTOMER
The attitude of service I found to be outstanding and at very professional level of communication much appreciated.
4/10/2025
Air Charter. VERIFIED CUSTOMER
Good guy. Friendly. Everyone there is cool except one person, sometimes.
4/10/2025
Richard E. VERIFIED CUSTOMER
Nice and easy
4/10/2025
John K. VERIFIED CUSTOMER
Great job and responsive.
4/10/2025
Jenni R. VERIFIED CUSTOMER
For all of the years I’ve been using Sullivan Bros, Christian has always been great at what he does. The whole team is. The service provided by Sullivan Bros is the reason I continue to have my vehicle worked on there rather than seeking out less expensive options. They are thorough, reliable, and trustworthy - something I really appreciate as someone who knows nothing about cars. They also offer shuttle and pickup/dropoff service, which has been really helpful over the years.
4/10/2025
Christopher C. VERIFIED CUSTOMER
I had a 10:30 appointment. Was advised the wait would be over 2 hours since you were backed up. Already way behind at 10:30? I had to go all the way home and rearrange my afternoon to come back later. Need to be better with scheduling.
4/10/2025
Maciej S. VERIFIED CUSTOMER
Thank you!
4/10/2025
Nancy H. VERIFIED CUSTOMER
Although the service was great and done quickly one of the issues we had addressed was a vibration in the front that occurs between 40-50 miles per hour. We are happy that the technician replaced 4 tires, balanced and four wheel alignment. Also the tire pressure sensors were replaced. This is fine but if they had test drove the vehicle after I’m sure they would have felt the vibration, we can. At this point we have to drive the vehicle but will probably have to search for a front end shop.
4/10/2025
Camy D. VERIFIED CUSTOMER
Very good, they are Sullivan Brothers Toyota because they respect their customers and their workers work very quickly. I like that.
4/10/2025
Gregory H. VERIFIED CUSTOMER
Excellent communication about vehicle and helpful
Transportation options.
4/10/2025
Elanie S. VERIFIED CUSTOMER
Polite, thorough and work done in a timely manmer.
4/9/2025
Michael B. VERIFIED CUSTOMER
Excellent service on behalf of Christian small.
4/9/2025
Gail S. VERIFIED CUSTOMER
Christian was great!
4/9/2025
Kristen W. VERIFIED CUSTOMER
Christian is always very friendly and personable. It’s nice to see a familiar face each time I go in for service. Christian is very knowledgeable as well.
4/8/2025
Judith H. VERIFIED CUSTOMER
Patty did an excellent job. I was disappointed because I sat for 2 hours before getting answer to problem then too late to repair and had to leave vehicle overnight. I was glad to get ride home. It seemed extremely busy. Possibly too many appointments scheduled too close together with not enough time to get work done.