Bob was great and helpful. Helped to confirm. Also the Parts department person do not remember name was also very helpful.
6/20/2025
Leigh K. VERIFIED CUSTOMER
Sullivan Brothers Service Department always provides friendly professional quality service.
6/20/2025
John O. VERIFIED CUSTOMER
Everything was very professional and we had a great experience. Thanks you for the great service
Jack OConnor
6/20/2025
Joanna Z. VERIFIED CUSTOMER
Patty was great!
6/20/2025
David H. VERIFIED CUSTOMER
Seana was very nice. My issue is the length of time to have work done. I was there almost 2.5 hours for a tire rotation and fluids check. I did have an appointment.
6/20/2025
Matthew G. VERIFIED CUSTOMER
She did a great job. Very helpful!
6/20/2025
Gary T. VERIFIED CUSTOMER
Everything went ok.
6/20/2025
Jane A. VERIFIED CUSTOMER
As always Christian was efficient, helpful and professional. We wouldn't trust our vehicles to anyone else!!!
6/20/2025
Lawrie K. VERIFIED CUSTOMER
The scheduling was overbooked for cars to be serviced in addition to a lack of number of employees to work on the cars. therefore, It created a backlog. I booked my service appointment months in advance to arrive 10 minutes prior to the appointment time to find out that there was a long line of cars before me and that they were running considerably behind. 1 1/2 -2 hrs. I was told that several service techs were on vacation and one had gotten sick and went home. It would be helpful if the scheduling department would coordinate scheduling around employee vacations so that when a customer brings their car in to be serviced at an appointment time, there would be enough employees to cover the repairs and servicing of the car.
6/20/2025
Georgiana G. VERIFIED CUSTOMER
Extremely well done. Service people are always so helpful and friendly.
6/20/2025
David W. VERIFIED CUSTOMER
On time, correct, courteous.
6/20/2025
Richard G. VERIFIED CUSTOMER
Seana was friendly, informative and professional . Both my wife and I were completely satisfied.
6/20/2025
Mark O. VERIFIED CUSTOMER
Will do
6/20/2025
James D. VERIFIED CUSTOMER
Fantastic service!
6/20/2025
Cathleen B. VERIFIED CUSTOMER
Very helpful and polite.
6/19/2025
Charles S. VERIFIED CUSTOMER
Bob was his usual competent and busy self. He ordered a new gasket for my 2025 Signia once he saw the design flaw. Bob is a good man.
6/19/2025
George R. VERIFIED CUSTOMER
Everything was very good. I found Christian very helpful and professional.
6/19/2025
Paul S. VERIFIED CUSTOMER
Patty gave me excellent technical advice concerning my RAV4. She gave me great information concerning my tires and the air pressure sensor located within the tire and the fact that a non Toyota made sensor will not function properly. This could negatively impact the driving performance of the vehicle, a major safety issue.
6/18/2025
Karen M. VERIFIED CUSTOMER
I thank each member of the team at SBT for doing their best to always take care of me every time I need to bring my vehicle in. From the front team who check me in to the service technicians. Each member is pivotal to my safety in servicing my vehicle.
I appreciate everyone.
Thank you for your support, professionalism and kindness.
Karen