Easy to check in and check out. Pleased the transition replacement is covered under warranty. Hoping to get it replaced soon.
9/14/2025
Hollie S. VERIFIED CUSTOMER
She was great. Kind and helpful
9/14/2025
Sean M. VERIFIED CUSTOMER
Immaculate experience thanks
9/14/2025
Christine L. VERIFIED CUSTOMER
Seana was a pleasure to work with. She was knowledgeable, polite, and very customer service oriented. I was very impressed with her knowledge and talent. She represents Sullivan Toyota very well.
9/14/2025
Brian S. VERIFIED CUSTOMER
Very impressed with my service experience. Christian took care of all the issues as promised. Could not be happier with outcome. Thanks again,
9/13/2025
Ronald L. VERIFIED CUSTOMER
I brought my truck in for service Thursday morning. I did receive a call from Chris Thursday evening explaining that the work was not going to finished and they would need the truck overnight. I
Never received a call on Friday. I had to call Saturday at noon for an update. If I had not done that, I would not have gotten my truck back until Monday. Unacceptable. I also brought a coupon for 10% off any service. I reviewed my receipt and it does not show any discount applied. Not happy.
9/13/2025
Paul G. VERIFIED CUSTOMER
Patty Majesky is the best!!!
9/13/2025
Ellen G. VERIFIED CUSTOMER
Christian was amazingly helpful in making sure my car was diagnosed after a check engine light came on. He made sure the car was repaired during the time frame I needed it to be done. Appreciate his efforts and efficiency.
9/13/2025
Hannah P. VERIFIED CUSTOMER
Seana was amazing. Best customer service person so far other than Bill. She was attentive, polite, friendly, and overall great! When I went back to pick up my car, I think she was gone for the day. Another employee was busy with another customer. Meanwhile I stood in front of Patty for many minutes. She eventually asked what we needed. I said I was there to pick up! She was less than pleasant, as always unfortunately. The other employee, whose name I didn’t get, and he must’ve taken oven for Seana, said my car was in the tunnel; that was not my car. Then he just handed me my key and said your car is over there pointing to the parking lot. Very hard to find a good service rep here, I will forever be requesting Seana or Bill and only choosing appointments with them.
9/13/2025
Mary M. VERIFIED CUSTOMER
I also get great service at Sullivan, always.
9/13/2025
Megan T. VERIFIED CUSTOMER
Thanks again Bob… 10/10 every time.
9/13/2025
Erica C. VERIFIED CUSTOMER
Seana was awesome! Everything was taken care of so quickly.
9/13/2025
Michael G. VERIFIED CUSTOMER
I ordered a new tonneau cover 10 days before service appt. I went in for 60k maint and new cover. They ordered wrong cover. Wrong orders happen ... But why was I there for 3 hours ... Bob was good and tried to find me a pickup to use ... But I was mildly pissed bc it took 3 hours ..
9/13/2025
Roger M. VERIFIED CUSTOMER
????
9/12/2025
Sandra H. VERIFIED CUSTOMER
Niman was very kind . He did everything he could to assist me as I navigated the fact that I went over the 6 months for a maintance visit due to illness .
9/12/2025
Brenda E. VERIFIED CUSTOMER
Seana was wonderful. She kept me apprised almost daily as my car was being repaired. She also took time when I picked care up to show me where the mice nested under the hood and what I can do to hopefully deter another incident. ????????????
9/12/2025
Judith W. VERIFIED CUSTOMER
Always a pleasure going to Sulluvan Toyota.
9/12/2025
Jay C. VERIFIED CUSTOMER
Christian was awesome, professional and the service great.
9/12/2025
Gail S. VERIFIED CUSTOMER
Says a pleasure to have my car serviced at Toyota!