Seana cares and is so hard working. I really appreciate that she is there and helping so many others. ⭐️⭐️⭐️⭐️⭐️
9/23/2025
Haley O. VERIFIED CUSTOMER
Patty is a poor customer service representative, over multiple visits I’ve found her to be rude, accusatory, overbearing, overwhelmed, and altogether unhelpful. If I ever decide to come back I don’t ever want to have to deal with her again, exceptionally high prices and “customer service” from someone who makes the client uncomfortable and upset are a terrible combination for a satisfied customer (especially when I, the customer haven’t said a word and am repeatedly met with passive aggressive responses to things I haven’t even said from someone who’s supposed to be helping me). If you need specific examples feel free to reach out and I can go into detail about why this customer service representative left me feeling nothing but angry and offended both times I’ve had to interact with her
9/23/2025
Jason B. VERIFIED CUSTOMER
Didn’t get my multi point inspection report. No new sticker on the window. Confusion of pricing. Not service advisors fault whatsoever
9/22/2025
John S. VERIFIED CUSTOMER
Patty went the extra mile to be helpful.
9/22/2025
David M. VERIFIED CUSTOMER
I was very happy with the service I received. Niman was very helpful and explained everything. Thank you.
9/22/2025
Mary A. VERIFIED CUSTOMER
Niman Liu was exceptionally helpful! He was noticeably attentive and efficient.
9/22/2025
David E. VERIFIED CUSTOMER
Took a little longer than I expected but the service was great.
9/22/2025
Robert G. VERIFIED CUSTOMER
All the staff are friendly and answer all questions with a great deal of professionalism.
9/22/2025
Mary R. VERIFIED CUSTOMER
Keep up the great work, Christian!!!
9/22/2025
Lynn P. VERIFIED CUSTOMER
The intermittent rear camera not working problem on the pre-owned X3 is fixed! Great job!! Thank you so much!
9/22/2025
Bernadette Coyne. VERIFIED CUSTOMER
Thank you Bob was professional and well as the rest of your staff.
9/20/2025
Marie K. VERIFIED CUSTOMER
My car was not clean after service.
9/20/2025
Seth T. VERIFIED CUSTOMER
Great job as always.
9/20/2025
Bill A. VERIFIED CUSTOMER
Niman Lui was wonderful
Very polite and accommodating
Car was ready on time
9/20/2025
Angelina C. VERIFIED CUSTOMER
Excellent Customer Service
9/20/2025
Gregory H. VERIFIED CUSTOMER
Always a pleasure to deal with your service team
9/19/2025
Susan S. VERIFIED CUSTOMER
Always love doing business with Sullivan Brothers as the employees are very pleasant and everything is done in good time. I would recommend your business to anyone who needs work on their vehicle.
9/19/2025
Susan M. VERIFIED CUSTOMER
Christian always provides the utmost care and attention to his customers.
9/19/2025
Jeanne R. VERIFIED CUSTOMER
As always Bob was great! The BEST!
9/19/2025
Ronald P. VERIFIED CUSTOMER
Christian was great and we appreciate getting us a lower price on the brake job