As usual.your servoce yeam.was great!! Bob did a famtastic job communicating and heloing me with logistics of a shittle and a loaner car. O didnt even need the loanwr because whwn ingot to the shop, the car justbwent in and the issue was abke to be resolved while i waited. Again, i will.never bring my car anywhere else due to the shuttle shlwevixe, the car pock uo swrcive, and the EXCELLEMT service members yoi have there.
Thank uoi for making a vwey streddful.situation much easier to manage.
9/2/2023
Nick D. VERIFIED CUSTOMER
Thanks again for the great service and treating the customers with kindness!
9/2/2023
Sharon J. VERIFIED CUSTOMER
Great service as usual.
9/2/2023
Scott K. VERIFIED CUSTOMER
This was the second time in a row that I had to wait for over 2 hours for an oil change, that’s ridiculous. Not acceptable I will be looking for another Toyota dealership to perform maintenance services going forward.
9/2/2023
Judith W. VERIFIED CUSTOMER
Always a pleasant experience.
9/2/2023
Anthony L. VERIFIED CUSTOMER
Great service as always
9/1/2023
James G. VERIFIED CUSTOMER
Great job
9/1/2023
Heather F. VERIFIED CUSTOMER
Best service department!
9/1/2023
Jane T. VERIFIED CUSTOMER
Always pleased with Sullivan service department. They are courteous and very knowledgeable.
9/1/2023
Paulette C. VERIFIED CUSTOMER
Bill was very nice and extremely helpful! He kept me well informed as to the progress of my vehicle! Thank you, Bill!
9/1/2023
William C. VERIFIED CUSTOMER
No comments
8/31/2023
Larry F. VERIFIED CUSTOMER
Bill is a real pro!
8/31/2023
Judith B. VERIFIED CUSTOMER
Took me a while to figure out the voice part from the tech who worked on my car. He videoed the tires to encourage a realignment. Bob kept me updated on all.
8/31/2023
Bradford M. VERIFIED CUSTOMER
Bob greeted me a friendly smile and advised me about how long I would have to wait.
8/31/2023
David K. VERIFIED CUSTOMER
Bill did a great job. Not sure about your mechanics. Tacoma had to be serviced four times for AC issues. The diagnostics should have showed all of the issues and should only have been in once to fix the problems.
All of your service team members provide great service and are true professionals!
8/31/2023
Michael P. VERIFIED CUSTOMER
I came in for a scheduled appointment for an oil change and it took 3 hours for my service they tried to sell air filter and cabin filter to me that are less than a month old Patty Majeski the service advisor was very rude and uneducated . Then the grill on my truck was covered in grease or oil . The service department has really gone hill over the last few years
8/30/2023
Brian B. VERIFIED CUSTOMER
Yes
8/30/2023
Patricia D. VERIFIED CUSTOMER
Technically perfect.
8/30/2023
Andrea N. VERIFIED CUSTOMER
Patty M. is very rude. Sshe talks over the customer loudly, doesn't listen and is not helpful at all. This was all witnesother customer reps. She told me my part wasn't in and it would be in the next day and she was WRONG. I NEVER WANT TO HAVE HER NEAR ME AGAIN!
sed by.