I ordered a new tonneau cover 10 days before service appt. I went in for 60k maint and new cover. They ordered wrong cover. Wrong orders happen ... But why was I there for 3 hours ... Bob was good and tried to find me a pickup to use ... But I was mildly pissed bc it took 3 hours ..
9/13/2025
Roger M. VERIFIED CUSTOMER
????
9/12/2025
Sandra H. VERIFIED CUSTOMER
Niman was very kind . He did everything he could to assist me as I navigated the fact that I went over the 6 months for a maintance visit due to illness .
9/12/2025
Brenda E. VERIFIED CUSTOMER
Seana was wonderful. She kept me apprised almost daily as my car was being repaired. She also took time when I picked care up to show me where the mice nested under the hood and what I can do to hopefully deter another incident. ????????????
9/12/2025
Judith W. VERIFIED CUSTOMER
Always a pleasure going to Sulluvan Toyota.
9/12/2025
Jay C. VERIFIED CUSTOMER
Christian was awesome, professional and the service great.
9/12/2025
Gail S. VERIFIED CUSTOMER
Says a pleasure to have my car serviced at Toyota!
9/11/2025
Christy W. VERIFIED CUSTOMER
Christian was excellent and easy to work with. Thanks.
9/11/2025
German A. VERIFIED CUSTOMER
Christian was very helpful informative a prompt and very professional and showed great interest in customer satisfaction!
9/11/2025
Paul S. VERIFIED CUSTOMER
Excellent technical advice for my RAV4.
9/11/2025
Carol W. VERIFIED CUSTOMER
Thank you
9/10/2025
Margaret M. VERIFIED CUSTOMER
Niman and the rest of the guys were so patient, helpful, and informative. They really made my day
9/10/2025
Edwin D. VERIFIED CUSTOMER
Seana did an excellent job. She is very knowledgeable and kind! She correctly diagnosed the problem (faulty TPMS sensor) and oversaw the repair. She also coordinated my shuttle ride. Great job Seana!
9/10/2025
Susan M. VERIFIED CUSTOMER
Christian Small is a very knowledgeable, caring friendly advisor. Thank you
9/10/2025
Michael R. VERIFIED CUSTOMER
She was absolutely amazing to deal with. She was extremely helpful answering all my questions and got back to me with a quick response your lucky to have her as an employee.
9/10/2025
Christine B. VERIFIED CUSTOMER
Seana did an outstanding job
She was knowledgeable, courteous and professional.
9/10/2025
Eric C. VERIFIED CUSTOMER
Seana was very pleasant, knowledgeable and efficient.
9/10/2025
Lisa O. VERIFIED CUSTOMER
The PEOPLE ARE GREAT! Professional and VERY PATIENT to work with. Why are you cramming in appointments and making people wait over 3 hours for a simple oil change and tire rotation? I’m told the appointments are made by a service in CA so it would seem the issue is not with the dealership. This statement is not made angrily, but I want to provide honest feedback.
This is my second appointment and they were both unusually long waits.
I need to make sure this review doesn’t reflect a poor review for the service group. The service group is wonderful.