Great service, problem solved without a scheduled appointment.
9/16/2025
Mark W. VERIFIED CUSTOMER
I WAS EXTREMELY SATISFIED WITH THE WAY I WAS TREATED BY MY SERVICE ADVISOR PATTI WHILE AT SULLIVAN BROS. SHE WAS VERY KIND AND COURTEOUS. SHE TOOK NOTE OF ALL MY ISSUES AND GAVE ME CLEAR EXPLANATION OF HOW MY SERVICE TECH WOULD HANDLE MY ISSUES. I WAS ALSO VERY SATISFIED WITH THE WORK PERFORMED BY MY SERVICE TECH RICH. HE POINTED SOME ISSUES THAT SHOULD BE ADDRESSED IN THE FUTURE, ASWELL AS PERFORMED THE REPAIRS NEEDED ON MY VEHICLE DURNING THIS VISIT. MY VEHICLE WAS RETURNED TO ME WITHE MY ISSUES RESOLVED AND IN CLEAN WELL CARED FOR STATE. OVERALL VERY PLEASED WITH MY VISIT.
9/16/2025
Randall P. VERIFIED CUSTOMER
She is very personable. I appreciate that in a business that deals with the public
9/16/2025
Brenda L. VERIFIED CUSTOMER
Service was completed Christian was informative in regards to how it was coming along and very courteous and personable as well as professional
9/15/2025
Michael P. VERIFIED CUSTOMER
Christian was very helpful and answered all of my questions.
9/15/2025
Joanna Z. VERIFIED CUSTOMER
Christian is always courteous and knowledgeable!
9/15/2025
John F. VERIFIED CUSTOMER
Dave did great job!
9/14/2025
Carol M. VERIFIED CUSTOMER
Easy to check in and check out. Pleased the transition replacement is covered under warranty. Hoping to get it replaced soon.
9/14/2025
Hollie S. VERIFIED CUSTOMER
She was great. Kind and helpful
9/14/2025
Sean M. VERIFIED CUSTOMER
Immaculate experience thanks
9/14/2025
Christine L. VERIFIED CUSTOMER
Seana was a pleasure to work with. She was knowledgeable, polite, and very customer service oriented. I was very impressed with her knowledge and talent. She represents Sullivan Toyota very well.
9/14/2025
Brian S. VERIFIED CUSTOMER
Very impressed with my service experience. Christian took care of all the issues as promised. Could not be happier with outcome. Thanks again,
9/13/2025
Ronald L. VERIFIED CUSTOMER
I brought my truck in for service Thursday morning. I did receive a call from Chris Thursday evening explaining that the work was not going to finished and they would need the truck overnight. I
Never received a call on Friday. I had to call Saturday at noon for an update. If I had not done that, I would not have gotten my truck back until Monday. Unacceptable. I also brought a coupon for 10% off any service. I reviewed my receipt and it does not show any discount applied. Not happy.
9/13/2025
Paul G. VERIFIED CUSTOMER
Patty Majesky is the best!!!
9/13/2025
Ellen G. VERIFIED CUSTOMER
Christian was amazingly helpful in making sure my car was diagnosed after a check engine light came on. He made sure the car was repaired during the time frame I needed it to be done. Appreciate his efforts and efficiency.
9/13/2025
Hannah P. VERIFIED CUSTOMER
Seana was amazing. Best customer service person so far other than Bill. She was attentive, polite, friendly, and overall great! When I went back to pick up my car, I think she was gone for the day. Another employee was busy with another customer. Meanwhile I stood in front of Patty for many minutes. She eventually asked what we needed. I said I was there to pick up! She was less than pleasant, as always unfortunately. The other employee, whose name I didn’t get, and he must’ve taken oven for Seana, said my car was in the tunnel; that was not my car. Then he just handed me my key and said your car is over there pointing to the parking lot. Very hard to find a good service rep here, I will forever be requesting Seana or Bill and only choosing appointments with them.
9/13/2025
Mary M. VERIFIED CUSTOMER
I also get great service at Sullivan, always.
9/13/2025
Megan T. VERIFIED CUSTOMER
Thanks again Bob… 10/10 every time.
9/13/2025
Erica C. VERIFIED CUSTOMER
Seana was awesome! Everything was taken care of so quickly.