Samantha was terrific. Pleasant and had excellent follow thru
7/23/2024
Russell D. VERIFIED CUSTOMER
Came in for oil change and tire rotation with a coupon that was sent to my house from the dealership. Service manager, Patty, didn’t seem thrilled that I brought in a coupon that offered such a great discount. She told me over and over that I was getting this for “nothing” though paid $35 for this service. She seemed to put off by the fact that I got such a great deal. Everybody else at the dealership was pleasant, professional, and courteous. Everyone has a bad day I get it, but I just seems that she was annoyed.
7/23/2024
James B. VERIFIED CUSTOMER
Always have a great experience here
Everybody is nice and helpful
7/23/2024
Linda G. VERIFIED CUSTOMER
Work done quickly. Staff always kind.
7/23/2024
Roxanne G. VERIFIED CUSTOMER
Every thing was done in good time and Bob was very professional and informative
7/23/2024
Peter H. VERIFIED CUSTOMER
I ordered a black exhaust tip, all season floor mats & predator steps for my 2024 Tacoma sport. Christian in service was great as was my salesman Mike & we all noticed immediately that the predator steps had two recognizable gashes. We were all baffled that the technician installed & never noticed the defect?? Also noticed the back seat mats weren’t there. Christian went & got them as they were left in the box by the technician???. Have to come back again as they had to reorder the steps. Unfortunate but Christian & Mike took care of me! Not very confident in the technician who installed tho! Appreciate ~Peter
7/23/2024
Catherine C. VERIFIED CUSTOMER
Bill is great! He is very thorough. He makes sure I know what my repair cost are before doing any work. He also lets me know about my maintanance needs. He is personable and respectful! Everyone tells me not to go to a dealer for repairs, but I believe Bill is honest with me all the time regarding my vehicles repairs!!!
7/21/2024
Jeff B. VERIFIED CUSTOMER
Bill was fantastic! Very professional and courteous.
7/21/2024
Carl R. VERIFIED CUSTOMER
Christian Small is a stand up guy. He is good at hus job and he understands. The tech was did nice work. Thanks
7/21/2024
Paula W. VERIFIED CUSTOMER
Fantastic sevicri
7/20/2024
Linda G. VERIFIED CUSTOMER
Kind. Efficient. Job well done. Thank you
7/20/2024
Frank B. VERIFIED CUSTOMER
Everything went fast and smooth, thank you!
7/20/2024
Suzanne D. VERIFIED CUSTOMER
Do better
7/20/2024
David A. VERIFIED CUSTOMER
Very efficient service
7/20/2024
Molly B. VERIFIED CUSTOMER
Bob was awesome!
7/20/2024
Stefan V. VERIFIED CUSTOMER
Too long. You didn’t really do anything that I didn’t have to pay for. Quite for breaks were outrageous. Sorry, but I can’t justify spending half a day in the coming back to your inspections. It’s just not worth it.
7/20/2024
Charles A. VERIFIED CUSTOMER
She kept me updated.
7/20/2024
Fred M. VERIFIED CUSTOMER
I went in for an oil change that, evidently wasn’t needed until the next visit. However, tires were checked and brake issues were unveiled at that time. I was suprised that pads and rotors needed replacement but Patty walked me through the situation with patience, professionalism, and courtesy.
7/20/2024
Samuel L. VERIFIED CUSTOMER
I appreciate the people who did work on my vehicle and took the time and effort.
7/20/2024
Emilie G. VERIFIED CUSTOMER
Many thanks for the quick scheduling to resolve the issue I was having with my Matrix. The problem was finally resolved and I am completely comfortable driving again.