Working with Bill was fine. However, when I left, my hood was not closed right and almost blew up while driving down 44.
10/2/2024
Barbara S. VERIFIED CUSTOMER
The people I dealt with were very personable.
10/1/2024
Jonathan W. VERIFIED CUSTOMER
Christian is a good guy and always helpful. Get that man some damn business cards!
10/1/2024
Peter M. VERIFIED CUSTOMER
Great service -on time - great price. Service personnel are very nice and competent.
10/1/2024
Danielle N. VERIFIED CUSTOMER
I have always serviced my car with you. I was a bit surprised to see the labor charge was twice the amount of parts. $380 for brake parts and $764 for labor. Over $250/hr for labor seems pricey (if they even took the whole 3 hrs my car was there). I will think twice before having any other serviced other than oil change in the future, sorry.
Danielle
10/1/2024
Thomas F. VERIFIED CUSTOMER
Patty is a pleasure to work with and I will request her specifically for any future services at Sullivan. Patty made herself readily available and communicated any lapses in availability due to pto. The parts for my service were back ordered for several weeks and Patty regularly called to give updates. Best of all, Patty was thorough in her dealings with my extended warranty company and managed to secure coverage for the service. Patty is a great personality and surely an asset to your team!
9/30/2024
Alex P. VERIFIED CUSTOMER
Really good customer service
9/29/2024
Terri M. VERIFIED CUSTOMER
Thank you. Your services are always appreciated!
9/29/2024
Cathy C. VERIFIED CUSTOMER
Christian answered all of my questions regarding my RAV4. He was attentive to my needs.
9/28/2024
Gary L. VERIFIED CUSTOMER
No problem with Samantha at all. 100 % professional 100% of the time.
9/28/2024
Richard E. VERIFIED CUSTOMER
Excellent service
Salesman John F. was fantastic
9/28/2024
Clark G. VERIFIED CUSTOMER
Ms Patty is an asset providing the hospitality you would find in five star hotels.
9/27/2024
Thomas I. VERIFIED CUSTOMER
Good job
9/27/2024
Vincent H. VERIFIED CUSTOMER
Great service
9/27/2024
Gregory H. VERIFIED CUSTOMER
Little thing.
Drivers side door handle left with dirty finger prints.
Service people excellent and professional.
But but sure if I have a tire rotation that I need an alliignment also.