I appreciated Bill‘s thoroughness. I watched his videos of him, checking out my truck from underneath which I think is absolutely awesome. He pointed out all of the things he did, all of the things he checked and helped me feel at ease with the service I received kudos to Bill! And kudos to SULLIVAN TOYOTA. There’s a reason why I drive nearly an hour to get my oil change here. It’s because I feel the service is second to none. Please keep up this high level of service and I will continue to be a loyal customer! Again, thank you, Bill and SULLIVAN TOYOTA.
10/5/2024
Mark S. VERIFIED CUSTOMER
Bob was great. Set up for first oil change after break in period and also Mike M my sales rep also assisted. Great team
10/5/2024
Eileen M. VERIFIED CUSTOMER
Every one is always very nice.
10/5/2024
Rebecca S. VERIFIED CUSTOMER
Bob let me know what work needed to be done immediately and what could wait. So appreciative he did that to allow me to budget. Sullivan Bros Kingston’s customer service is the best. Just celebrated 20 years since I purchased my 1st car from Sullivan Bros. I’m on my 3rd now. Won’t go anywhere else
10/5/2024
Elizabeth R. VERIFIED CUSTOMER
They need to hire more shop workers to do the necessary service.
The wait was too long
Service managers were very helpful but they can only do so muc
10/5/2024
Diane K. VERIFIED CUSTOMER
Bob Witt was very efficient and made my visit to Sullivan Brothers Toyota a pleasant experience.
10/5/2024
Richard H. VERIFIED CUSTOMER
Bill Collins is an excellent representative for Sullivan Brothers -he is personable -and courteous and knowledgeable
10/5/2024
Jeffrey F. VERIFIED CUSTOMER
She's tops
10/4/2024
Andrew O. VERIFIED CUSTOMER
3 hours for an oil change and tire rotation. Not ideal.
10/4/2024
Anne W. VERIFIED CUSTOMER
Work was completed and explained. They were very busy today so it took longer than usual. Still very good service.
10/4/2024
Carol S. VERIFIED CUSTOMER
Thank you!
10/4/2024
James R. VERIFIED CUSTOMER
Way better than expected...
10/4/2024
Edward A. VERIFIED CUSTOMER
Samantha was so helpful explaining the process and next steps for my experience. She offered extra support and guidance without my having to ask. Also her attention was undivided giving me her full attention and sincere genuine responses. she is an amazing representative of great service and the others could learn a lot from her. Peace
10/4/2024
Roger J. VERIFIED CUSTOMER
Wait was too long (2hr).
10/4/2024
Jeffrey H. VERIFIED CUSTOMER
Thanks
10/3/2024
Stefan T. VERIFIED CUSTOMER
I trust nobody else but Bob to take care of my Truck, he’s a valuable resource and should be cherished.
10/3/2024
Mark F. VERIFIED CUSTOMER
The staff was great. Service was on time and quick and well done
10/3/2024
John F. VERIFIED CUSTOMER
Samantha was very helpful and made the process easy and painless
10/2/2024
Bill D. VERIFIED CUSTOMER
Appointment never honored always wait an hour
10/2/2024
Angela R. VERIFIED CUSTOMER
Sam was very pleasant and made the experience painless. Especially getting me a loaner car to make my next appointment.
Sullivan Brothers has a whole team of professionals. Kudos.