I’m disappointed that my tire cap didn’t fit the spare!! Now I’m driving around with a cap off my wheel.. I’m also upset with Toyota for.. not covering my back up camera.. I should have had it working when I purchased it as I cannot see backing up with the big tire.. I feel it should be automatically included in the initial sale.. no I’m not happy!!
9/26/2024
Joyce P. VERIFIED CUSTOMER
Patty is great
9/26/2024
Paul J. VERIFIED CUSTOMER
Christian was very, very helpful getting my vehicle in for service and did an excellent job.
9/26/2024
Mary C. VERIFIED CUSTOMER
Christian was wonderful to work with. He gave me insight as to what was going on with my vehicle . Christian was prompt with return phone calls and information.
9/26/2024
Deborah D. VERIFIED CUSTOMER
No u was there 3 hours for an oil change.gave me a list if things that need attention. 1000.00 I can go bye the parts for less than 200.00 prices for labor are outrageous
9/26/2024
Lisa P. VERIFIED CUSTOMER
Thank you for taking good care of my car. I do appreciate all that you do. Thank you again! Especially Patty and Glenn!
9/26/2024
Mark T. VERIFIED CUSTOMER
Samantha did great
9/26/2024
Erin F. VERIFIED CUSTOMER
Thank you guys!
9/26/2024
Laurie M. VERIFIED CUSTOMER
Bob was very helpful!
9/26/2024
Anthony L. VERIFIED CUSTOMER
Great job thanks
9/26/2024
Nicholas L. VERIFIED CUSTOMER
Patty was great and very professional - but the entry experience to the service bay was a train wreck compared to the other toyota dealership that I have used. There seems to be a real problem with dealing with the volume of customers that you have.
9/26/2024
John C. VERIFIED CUSTOMER
Great customer service
9/26/2024
Rebekah L. VERIFIED CUSTOMER
Bob, once again provided excellent service by having his team come pick up my car look at it assess it and do what needed to be done in a timely fashion. Bob always gives updates and lets you know what's going on. He always makes sure that the customer is happy. He's a true asset to Sullivan Toyota
9/25/2024
Shirley C. VERIFIED CUSTOMER
Samantha was excellent today. I finally had a positive experience with your service department!
9/25/2024
Charles S. VERIFIED CUSTOMER
Chris Small is a great service adviser. I trust him to give me truthful advice.
9/25/2024
Carolyn S. VERIFIED CUSTOMER
All ok per usual
9/25/2024
William L. VERIFIED CUSTOMER
Service on my Tacoma was prompt. Thank you for your service!!
9/25/2024
John C. VERIFIED CUSTOMER
I was happy with the service provided by Patti Majesté. I was not happy sitting for 3.5 hours before they even
started working on my car, spending
a total of 4.5 hours in your waiti?ng
room. I was not a happy customer!!!!
9/25/2024
John W. VERIFIED CUSTOMER
Completely satisfied
9/24/2024
Paul S. VERIFIED CUSTOMER
Samantha was excellent, she answered all of my automobile technical questions quickly, and gave me great advice for the long-term care for my Toyota RAV4.