Christian was so kind and knowledgeable. I trusted him with understanding what I was looking for. Sometimes dealership folks can make you feel dumb for not knowing things but Christian was very easy to talk yo and figure out the best solutions.
1/19/2025
William M. VERIFIED CUSTOMER
Please let me know when the parts to replace the door edge guards of my 2024 Toyota Corolla LE are in to schedule the appointment. I came in today and waited an hour and a half at the dealership only to be told they weren't in. I was told when I scheduled the appointment for today January 18 that they'd be in by today but unfortunately they weren't. I would suggest in the future to let customers know if their service or repairs cannot be performed ahead of time so that they do not end up in a situation like mine today.
1/19/2025
Deana D. VERIFIED CUSTOMER
Had to wait 4 hours for an oil change and to have recall notice fixed. Couldn’t take shuttle home as we live off of old exit 3. Additionally, watched friends of the mechanics, who came in after us, have their car done before ours. I’ve never had a problem with Sullivan Brothers and have been buying cars here for 25+ years. I’m shocked.
1/18/2025
Cynthia P. VERIFIED CUSTOMER
Bill was very helpful to me and kept me informed
1/18/2025
Tahjay G. VERIFIED CUSTOMER
Thanks
1/18/2025
Gale P. VERIFIED CUSTOMER
Glad somebody finally picked up on the fact that there was something wrong with the linings of my tires. I had to continuously stop and get air! People told me it was because I didn’t drive much.
1/18/2025
Rita R. VERIFIED CUSTOMER
None
1/18/2025
Donald C. VERIFIED CUSTOMER
Helpful and friendly
1/18/2025
Fred M. VERIFIED CUSTOMER
Patty was pleasant. Work was done in a timely manner!
1/18/2025
Rita T. VERIFIED CUSTOMER
Christian is always a pleasure to deal with
1/17/2025
Megan T. VERIFIED CUSTOMER
Bob Witt… great guy. Efficient, friendly, good salesman. 10 out of ten every time.
1/17/2025
David D. VERIFIED CUSTOMER
Good communication with text and options to choose services.
People very pleasant
1/17/2025
Kimberly C. VERIFIED CUSTOMER
Always great service
1/17/2025
Stephen S. VERIFIED CUSTOMER
Service advisor Seana was fabulous. Very attentive and thoughtful.
1/17/2025
Laura S. VERIFIED CUSTOMER
Someone who sets up an appointment at 2:45 online shouldn’t have to wait almost 2 hours for an inspection sticker.
1/17/2025
Charles S. VERIFIED CUSTOMER
Bob is a great service advisor. He actually advises. You are very lucky to have him.
1/16/2025
Grace R. VERIFIED CUSTOMER
Very patient and caring! Trustworthy! And always nice and helpful!
1/16/2025
Paul L. VERIFIED CUSTOMER
Excellent customer service and attention to detail. I was very impressed and pleased with my visit today.
1/16/2025
Linda S. VERIFIED CUSTOMER
Everything was perfect! Service and customer service! Everything was great
1/16/2025
Helen C. VERIFIED CUSTOMER
Great service good job done! Patty is very nice and helpful also. This is why I am a repeat customer!