He told me that the wipers with built on fluid ejectors could not have just the strips replaced. I trusted what he said. He estimated cost of $35 each wiper to replace. When car was ready they charged me for one wiper and one strip because they didn't have the other one in stock. So it turns out he lied. Why would anyone replace a wiper when a strip would do? They were not even in poor shape yet. One was starting to tear at the end but very minor. It is my fault though. I should have questioned it more, especially when I saw the charge difference. Tire pressure warning came on as soon as I pulled out. Not the best experience. The complimentary carwash and vacuum was a very nice offer. I will return for future service but I will unfortunately be less trusting and most certainly will not accept the same service advisor. Honesty is very important to me. If I have another similar experience, I will choose to spend my money elsewhere.
5/27/2025
Michael T. VERIFIED CUSTOMER
MEGAN DONE A GREAT JOB ! VERY PLEASANT PERSON AND A JOY TO TALK TOO . ALSO VERY PROFESSIONAL IN HER JOB .
5/27/2025
Trena G. VERIFIED CUSTOMER
Meagan was great! She was very nice and helped ease my mind!
5/26/2025
John A. VERIFIED CUSTOMER
Meagan as a good attitude and is cheerful.
5/26/2025
Larry S. VERIFIED CUSTOMER
Excellent service and excellent customer service
5/26/2025
Ali S. VERIFIED CUSTOMER
Meagan is knowledgeable and efficient. Goes the extra mile.
5/26/2025
Derek H. VERIFIED CUSTOMER
Meagan is a very big plus for Honda. She knows the products and has great people skills. Hold tight to her.
5/25/2025
Joseph B. VERIFIED CUSTOMER
Great Service
5/25/2025
Florence S. VERIFIED CUSTOMER
Loved the service.
Thank you
5/25/2025
Leslie C. VERIFIED CUSTOMER
Meagan is absolutely the best service advisor I’ve met. She explains everything very well.
5/24/2025
Barbra P. VERIFIED CUSTOMER
Joe and the staff at Airport Honda are very professional and provide excellent service. They seem to care about their customers.
5/24/2025
Rebecca C. VERIFIED CUSTOMER
Meagan is always pleasant and efficient, she is informative and knowledgeable.
5/24/2025
James M. VERIFIED CUSTOMER
Awesome service and quick! Darryl is awesome!
5/24/2025
David N. VERIFIED CUSTOMER
Great job. Service was excellent.
5/24/2025
Shelia T. VERIFIED CUSTOMER
Joe was great! We love the atmosphere. Such a nice feeling when you walk in the place. Thank you all!!
5/24/2025
James G. VERIFIED CUSTOMER
Meagan was awesome with her service detail.
5/24/2025
Cynthia R. VERIFIED CUSTOMER
Meagan was wonderful to deal with. Was very thorough in her explanations. I knew exactly what to expect with no surprises.
5/24/2025
Ivy B. VERIFIED CUSTOMER
Drives bette
5/23/2025
Gil S. VERIFIED CUSTOMER
Hanna did a super job
5/23/2025
Bob H. VERIFIED CUSTOMER
Micheal was a life saver. Or at least a vacation saver. We hit a rock and blew out a tire. We had just bought the tires in TX 2 weeks before. Micheal worked with Grapevine Honda where we bought the tires and replaced the tire with our road hazard warranty. We were back on the road an hour later. Thank you Micheal and Airport Honda!