I was very disappointed that there was no option for a loaner car for me. I was without wheels from Friday until Tuesday. It was a rather negative experience from that perspective. However, Megan called me every day to update me on the status of my arriving tire. She also looked into loaner cars for me. She is an awesome customer service representative and was the only shining light in this experience.
5/30/2025
David D. VERIFIED CUSTOMER
Everything was good. Joe is very helpful and I very much appreciate the quiet work room where I could set up my laptop.
5/30/2025
Debbie H. VERIFIED CUSTOMER
Still have problem
5/30/2025
Donald H. VERIFIED CUSTOMER
Very professional establishment.
Questions are always answered.
5/30/2025
Larry C. VERIFIED CUSTOMER
Thank you
5/29/2025
Larry B. VERIFIED CUSTOMER
Michael gave recommended Honda service suggestions.i was in and out in less than one hour.
5/29/2025
Don P. VERIFIED CUSTOMER
The lady at the checkin desk was not very nice. It seemed like I was interrupting whatever she was doing. Pay attention to the customer right in front of you.
When did you start a “walk around” with the customer?
Really seemed like I was bothering her.
We have one free oil change left and after that I may have to find somewhere else to go.
5/28/2025
Debra J. VERIFIED CUSTOMER
THANKS, great service!!!
5/28/2025
Jay Y. VERIFIED CUSTOMER
Quick and easy service
5/28/2025
Jeff B. VERIFIED CUSTOMER
Simon always takes excellent care of me and my Honda’s. Always goes above and beyond.
5/28/2025
Steve W. VERIFIED CUSTOMER
Good follow up without an appointment Thanks Steve W
5/28/2025
Dana S. VERIFIED CUSTOMER
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5/28/2025
Susan V. VERIFIED CUSTOMER
Meagan was great! She kept me informed while service was being done; explained what needed to be done that day; and listed other services to do in the future. Meagan is always pleasant and great to work with!
5/28/2025
Stephanie A. VERIFIED CUSTOMER
I wasn’t expecting a bill quite as expensive as I got. I thought after paying as much for the extended warranty it would cover a lot more. I guess before I agree to tires while on vacation I should really ask how much everything else is first! ???? But I do love my car.
5/28/2025
Adrian K. VERIFIED CUSTOMER
It took very long just to program a key, even with an appointment.
5/28/2025
Wanda P. VERIFIED CUSTOMER
Everyone I had contact with was extremely professional and kind. Thank you
5/28/2025
Claudia C. VERIFIED CUSTOMER
My 2024 HRV was purchased new in June 2024. It had 2 problems. It has been in for repairs numerous times. It still has 2 problems.
5/28/2025
Nancy B. VERIFIED CUSTOMER
Meagan was so efficient and customer oriented. Good employee!!
5/28/2025
Larry L. VERIFIED CUSTOMER
Meghan was great
5/27/2025
Haley C. VERIFIED CUSTOMER
**** was very polite, professional, and quick to find answers to the many questions I had. I would recommend him as a service advisor; I look forward to working with him again.