Hanna is a very good service representative.
My truck was repaired in the time frame I needed.
I do feel Honda should have had this repair as a recall.
6/27/2025
Janette H. VERIFIED CUSTOMER
Thanks Michael for being so thorough and for offering to wash the car….it really needed it after our trip!
6/27/2025
Don B. VERIFIED CUSTOMER
Prompt service and Joe was very helpful and professional.
6/27/2025
James R. VERIFIED CUSTOMER
She did an awesome job to make my unexpected situation with my vehicle into a very hopeful and feasible solution. Definitely knows how to work with customers and put this frantic mind at ease.
6/27/2025
Michael L. VERIFIED CUSTOMER
A great experience as usual.
6/27/2025
Beth F. VERIFIED CUSTOMER
I bought new tires, and realized after prepaying that I wasn’t given the “price match” price. When I called ****, he said he’d take care of it. However, when we came to have the tires installed, **** went to lunch before our car was ready, so when no one at check out knew anything about the situation it was very uncomfortable. The ladies were obviously irritated and had trouble understanding what had transpired. No one apologized for what felt like an accusatory interaction. We had just spent a lot of money and left feeling insulted.
6/27/2025
Donna B. VERIFIED CUSTOMER
Very friendly courteous polite. Megan was knowledgeable in the service that was done to my vehicle. Explain to me what they were doing..
6/27/2025
Mike B. VERIFIED CUSTOMER
Hes the best and should be training the others
6/26/2025
Nicholas H. VERIFIED CUSTOMER
Most everything was great. However I asked for the service center to fix the "SNOW" button on the gear shift button panel due to it being stuck. I was told it would be taken care of but when my wife returned home, it hadn't been fixed.
6/26/2025
Paula H. VERIFIED CUSTOMER
Very pleased with service. Hannah Wright is very professional and made this experience great.
6/26/2025
Michael P. VERIFIED CUSTOMER
Mike couldn’t have been more professional.
6/26/2025
Rebecca L. VERIFIED CUSTOMER
Thank you for professional service and keeping me informed.
6/26/2025
Kathleen M. VERIFIED CUSTOMER
He is very thorough and explains everything! I was told at Auto National that I needed a front left strut that would be $900! Jeremy told me it did need a strut and getting one on the right also would be best . He said that he would check with my extended warranty to see if they would cover the cost! Three days later he called me and said that they would cover the costs of both struts except for the $250 deductible! Amazing difference in dealerships! Thank you Jeremy!
6/25/2025
Mary B. VERIFIED CUSTOMER
She was very detailed and friendly. Best customer service
6/25/2025
Joyce M. VERIFIED CUSTOMER
I text a message, when I left the dealership it showed that my phone was charging and I had 75%. When I got home. An hour later I only had 71% and had it on charge the whole time. Something is still wrong please call me back at ****-****-xxxx. Thank you
6/25/2025
Donald F. VERIFIED CUSTOMER
Hannah is always great to work with!
6/25/2025
John O. VERIFIED CUSTOMER
She did a great job!
6/25/2025
Carl M. VERIFIED CUSTOMER
Great
6/25/2025
Jo C. VERIFIED CUSTOMER
I was able to get my car serviced the day I called, no long wait!
6/25/2025
Tony S. VERIFIED CUSTOMER
**** was great but I was both surprised and frustrated that you tacked on a 3% fee to pay by card. Your dealership and the Honda corporation are BOTH making plenty of money. The amount of greed that companies have made this part of the way of doing business is ridiculous. Are you even remotely concerned or aware about the amount of people who have to pay by card just to afford other basic necessities. Disappointed that Airport Honda and I assume all the other dealerships that are owned by this same group have resorted to this practice.