Airport Honda Auto Repair Service

Everyone was great.

I had my oil changed and tires rotated. I later went directly to Free Service Tire to have them flush my brake fluid since I know the manager there and they discovered that there was not a wheel lock key in the glove box in the cloth packet that is always is. There were three lug nuts but not a lock key! My wife is leaving for KY early tomorrow morning so I almost panicked!! I call Airport Honda and managed to speak with someone is service and I told him my situation and that the lock key was not put back in our vehicle when the tires were rotated. He put me on hold and then told me that he would have someone bring one to me at the address I was at. A very polite young man from Airport arrived and found a key that fit. He said that he would leave it with me so she will have it on her trip. I wasn’t quite sure what options I have when she gets back……keep it and he could order another one from Honda or I think he said they could get new lock nuts. If that is the case new ones would do it I guess. The bottom line is that if Free Service Tire had not discovered the lock key was missing and my wife had. Flat in the middle of nowhere, she would have been in big trouble! I am thankful that we got a solution for her trip but am very troubled that the lock key was obviously not placed back in its container in the glove box. To me that is a critical mistake. R Jackson

Everyone was courteous and friendly and the job was done quickly.

Excellent service as always. Five stars! Highly recommend

Meagan was a great representation of your customer service department. She was very informative and friendly. Thank you.

Excellent service from the time I drove in until I picked up. Joe explained everything thoroughly; he remembered me from the number of years I’ve been with your dealership! He kept me informed of what had to be done, time frame etc. Excellent customer service!!

Airport Honda has been my dealership for 11 years and I always get great sales and service. I get all my car upkeep service here and I am always recommending the dealership. Great job, all of the employees!

Satisfied with service

Great experience. The best. Jeremy Nagel is a wonderful person. He help us so fast with our car. I really need my car fix to comeback to Indianapolis, and he did help us. He is great and I really recommend to everyone. Thank you for everything. God bless him.

She is always customer centric

A charge for using a credit card was a surprise.Wish I knew in advance; would have brought my debit card.

Excellent service!

Joe was absolutely wonderful! Prompt, knowledgeable, and a pleasure to deal with. I will certainly be back!

I was very shocked and surprised at the 3% ch arge for using a card card.

Prices continue to go up..I would like to see these going down

Oil change took nearly 3 hours, despite having an appointment. Megan was unprofessional, offered no condolences for the extended wait time, and even laughed when telling me that wait time was totally normal.

Great service, super fast. 5 stars.

No problems

I appreciate the fast and knowledgeable service that I get from this dealership.

Meagan Is AWESOME!!! She’s Super Sweet And Keeps You Informed On What Is Going On With Your Vehicle.