Meghan Does an awesome job. The problem I have is during the service I had before this last one. The Tech didn't tighten the lug nuts and I ended up loosing one of the locking nuts. Megan took care of me and had the set replaced. This obviously must have angered the tech and the lug nuts were groosly over torqued. I was not aware of this untill I came in for this last service and I had a note from the tech that they were over torqued with a quote of $140 to have it looked at. Seriously! This puts me and my vehicle in a dangerous situation due to the possibility of a stretched wheel stud that could break and cause an accident or even death. I will be having my vehicle inspected for damaged by an ASE certified Master tech to make sure this is not the case especially since I have lost any trust with the techs at your dealership.
11/13/2025
Taylor S. VERIFIED CUSTOMER
Meagan is always a pleasure. She’s very knowledgeable about my service report and is always happy to answer any questions I have. She’s the reason I go to Airport Honda even though there is a Honda dealership closer to my house. Thanks for being great, Meagan!
11/13/2025
Patricia S. VERIFIED CUSTOMER
Knowledgeable, professional, and courteous employees. Answered my questions with a smile.
11/13/2025
Matthew L. VERIFIED CUSTOMER
Read text thread very disappointed in how I was treated
11/13/2025
Carol M. VERIFIED CUSTOMER
I absolutely was ???? percent satisfied! I got great service. I will continue to take my car when needed to Airport Honda! Thank you all for your skills and professionalism! Carol M
11/12/2025
Kelly J. VERIFIED CUSTOMER
Great, helpful staff. They did an excellent job!
11/12/2025
Leslie C. VERIFIED CUSTOMER
Meagan has been my service advisor at least 2 previous times. She is very knowled and explains issues with my car clearly and thoroughly.
11/12/2025
Steve C. VERIFIED CUSTOMER
Always a pleasant experience! Friendly fast service and honest recommendations to consider on car maintenance!
11/12/2025
Jamie W. VERIFIED CUSTOMER
Extremely satisfied with my repair experience. Customer service was excellent from calling for assistance to scheduling and picking up!
11/11/2025
Ali S. VERIFIED CUSTOMER
Meagan is always very helpful, efficient and professional. I appreciate her friendly attitude.
11/11/2025
Don C. VERIFIED CUSTOMER
Well done
11/11/2025
Michael M. VERIFIED CUSTOMER
Matt was most helpful and even gave me a quote on some accessory installs. He is very personable and an excellent service writer.
11/11/2025
Susan D. VERIFIED CUSTOMER
Very pleasant and apologetic that they couldn't figure out the cause of the anomaly in the software package that it had told me to bring it in
11/9/2025
Martha M. VERIFIED CUSTOMER
I ask for a courtesy car wash, especially the inside front windshield, did not receive it.
Otherwise everything worked out great
11/9/2025
Judy C. VERIFIED CUSTOMER
Meghan did a terrific job. Mechanic did leave off a door component but the Service Manager got things made right.
11/8/2025
Edith K. VERIFIED CUSTOMER
Thanks so much for the quick and easy resolution to my problem of the lost key. Joe took care of everything and I enjoyed a coffee! ????☕️????
11/8/2025
Tyler B. VERIFIED CUSTOMER
Everything was quick and easy, I was kept up to date during the whole process. The staff was very nice and friendly! Will definitely be coming back for future maintenance! Thank you
11/8/2025
Jonathon B. VERIFIED CUSTOMER
Joe did an awesome job with my civic while I was there. Very pleased 10/10!
11/8/2025
Tanner P. VERIFIED CUSTOMER
They were amazing, and extremely professional!
11/8/2025
Annita S. VERIFIED CUSTOMER
Everybody was professional and friendly. I was satisfied with the findings of a problem that I had. Everything is resolved thank you