Totally satisfied with Joe. He has taken care of both our Honda vehicles for many years. Takes care of all concerns and explains everything.
5/19/2026
Olivia F. VERIFIED CUSTOMER
Hannah was great!! only complaint is I think a deodorizer or something was sprayed in my car? I get migraines super easily from strong smells and I'm having to try to air my car out as the smell irritating. Would prefer nothing be sprayed or my car not be wiped down. I honestly not sure what it is but smelled it right upon getting in
5/19/2026
Laura H. VERIFIED CUSTOMER
I was visiting in the area from MI and 2 engine type lights were on. He helped get in and out and fixed the problems within 2.5 hours!! I was so excited to not loose a day of exploring the Smokies. I had WONDERFUL service and help. The 2 mints on my dash was frosting on the cake. I highly recommend Matt!!!
5/18/2026
Dean K. VERIFIED CUSTOMER
Hannah was very friendly, professional and listened to her customer needs.
5/18/2026
Julia D. VERIFIED CUSTOMER
I am always satisfied when I have my car serviced with you.
5/17/2026
Patsy S. VERIFIED CUSTOMER
I like going over there.
5/16/2026
Richard P. VERIFIED CUSTOMER
Completely satisfied
5/16/2026
Debbie M. VERIFIED CUSTOMER
Hannah was polite, quick and answered all my questions.She is a real asset.
5/15/2026
Trustin H. VERIFIED CUSTOMER
Outstanding customer service and overall value!
5/15/2026
Robert L. VERIFIED CUSTOMER
Thanks for helping me out.I'm looking forward to talking to you in the future.
5/15/2026
Elijah D. VERIFIED CUSTOMER
Meagan is the best! She takes good care of me and the car.
5/15/2026
Neil C. VERIFIED CUSTOMER
Very helpful on showing me how to utilize my automatic dimming headlights. Very pleased with his approach and assistance!
5/15/2026
Larry S. VERIFIED CUSTOMER
Joe is always excellent! I had multiple services that needed to be performed and he led me through all the options and then made sure that each task was completed as requested. I value his advice and am confident that everything will be done competently.
5/14/2026
Alycia C. VERIFIED CUSTOMER
She was very sweet and professional
5/14/2026
Mark P. VERIFIED CUSTOMER
I was pleased with the service I received today, especially since my vehicle was completed much sooner than I expected.
5/14/2026
David C. VERIFIED CUSTOMER
Thank you very much.
5/14/2026
Sandy F. VERIFIED CUSTOMER
Joe was very helpful and patient.
5/14/2026
Cecilia S. VERIFIED CUSTOMER
He explained everything thoroughly and didn’t upsell me. Great job!
5/14/2026
Joy G. VERIFIED CUSTOMER
Joe was incredibly helpful, informative, welcoming to questions, and kind in his service to us. One of the better experiences we’ve had checking in and out because of Joe.
5/13/2026
Randall Q. VERIFIED CUSTOMER
Unfortunately, what was supposed to be a 1-1.5 hour time frame ended up being over 3 hours (I waited at the dealership) and when I inquired, nobody initially even knew who I was or that my van was even in for servicing. When I was discussing with the service manager about the situation, I was explained that that’s the way the manufacturer works on issues - well, the manufacturer and the dealership to me are one and the same and so thought that this was an unacceptable was to handle the situation.