Ryan is very respectful and easy to deal with. However, I don’t feel that he is very attentive. It’s happened twice now, and I wrote the first time off as a fluke. The first time I was told that it would take 5 minutes to wash my car after my service was completed. My car was driven off and then came back. I sat there a little over 30 minutes. I then had to go ask for myself if my car was completed. He said yes, but my car had not even been washed. Now this time, my car was brought out to me after what was supposed to be 4 new tires and a replacement of two trim pieces that had been broken. I pay, and when we go over to check my car, the trim pieces had not been completed. So then my car is taken back to complete that. I notice that my car is brought back and I sit for another 30 minutes until I go to check for myself. I then speak to another service advisor who says they have no idea about my car. I can see that the trim pieces have been completed, but Ryan never came to inform me of this, and he was nowhere to be found. I don’t expect the world, but I do expect attentive service, especially when I just spent 1,400 dollars for service. Again, Ryan is respectful and easy to talk to, but is not attentive at all.
4/23/2026
Keith K. VERIFIED CUSTOMER
Excellent
4/23/2026
Terry S. VERIFIED CUSTOMER
Matthew did an outstanding job with us.
4/23/2026
Mark P. VERIFIED CUSTOMER
It took too long without more communication on Ryan's part. After he said it was almost ready it took 50 min to get my car and I had to initiate the conversation. Ryan went out to check and found the mechanic doing something other finishing my car. This was a recall for the filler neck, surely this doesn't take 2 and a half hours to complete.
4/22/2026
Patti J. VERIFIED CUSTOMER
Very fast and and accommodating
4/22/2026
Suzanne C. VERIFIED CUSTOMER
Check out in minted. Love the mints on dashboard, it takes the sting out of the price of labor. Thank you.
4/22/2026
Robert T. VERIFIED CUSTOMER
Scheduled svc for next Wed the 28th. Need to reschedule and the got me in today.
4/22/2026
Rosemary T. VERIFIED CUSTOMER
Always a job well done! Thank you!
4/22/2026
Yvonne S. VERIFIED CUSTOMER
Hannah Wright provided excellent service, the entire process from start to finish was easy and painless!
4/22/2026
Randy D. VERIFIED CUSTOMER
Charging $300.00 for basically 30 minutes of work is just wrong. I will probably never come back for either service or to buy a new car. I will find somewhere else
4/21/2026
Aaliyah M. VERIFIED CUSTOMER
Thank you
4/21/2026
Linda T. VERIFIED CUSTOMER
Don’t think I’ve ever been in and out so quickly. Ryan was fabulous.
4/21/2026
David F. VERIFIED CUSTOMER
megan was awesome
4/20/2026
Anthony W. VERIFIED CUSTOMER
Meagan was amazing
4/20/2026
Brent J. VERIFIED CUSTOMER
Joe explained things well and answered my questions patiently.
4/20/2026
Carcie G. VERIFIED CUSTOMER
Awesome as usual.
4/19/2026
Mike B. VERIFIED CUSTOMER
Meagan is the best
Please give her a free set of wipers for her 23 civic
4/18/2026
Donna J. VERIFIED CUSTOMER
Ms Wright was so accommodating & considerate. Very knowledgeable, offered several options to resolve the issue with my vehicle. Appreciated her professionalism & her courtesy, made the process go smoothly, very satisfied with the outcome
4/18/2026
Allison C. VERIFIED CUSTOMER
I was completely satisfied with my service today. Matthew did a great job answering questions for me. Great job!
4/18/2026
Susan D. VERIFIED CUSTOMER
Waiting for the arrival of a part ordered by Hannah.