Why must I spend so much time checking texts or e mail? I made appt. On Monday received 9 texts or e mails before Tuesday appointment. Have since received e e mails wanting feedback. I dread the emails and texts worse than the inconvenience and expense of the visit.
8/24/2023
Sandra P. VERIFIED CUSTOMER
I really enjoyed all of your customer services!! I especially loved your shuttle driver! He was very fun to talk with..
8/24/2023
Amy H. VERIFIED CUSTOMER
Meagen Pless is a great asset to Airport Honda. Listens and takes time for customers needs.
8/24/2023
Rose Marry. VERIFIED CUSTOMER
The technician was very informative and showed me the part and the service manager was very helpful in resolving another issue I had before. I would recommend this service center with any serviceable issues you have with your vehicle!
8/24/2023
Linda A. VERIFIED CUSTOMER
Everyone there was very friendly, helpful, & professional. Overal it was a 5 star experience!
8/24/2023
Gwenda G. VERIFIED CUSTOMER
Excellent service
8/23/2023
Timothy R. VERIFIED CUSTOMER
I had an appointment and it still took almost 2 hours.
8/23/2023
Mike T. VERIFIED CUSTOMER
Very satisfied with the service.
8/23/2023
Clark R. VERIFIED CUSTOMER
Hannah did a great job. I was disappointed that my vehicle wasn’t washed and vacuumed after spending $2500.
8/23/2023
Rajan P. VERIFIED CUSTOMER
Excellent customer service
8/23/2023
Laverne M. VERIFIED CUSTOMER
All is good.
8/22/2023
Janice R. VERIFIED CUSTOMER
Excellent service
8/22/2023
Marianne K. VERIFIED CUSTOMER
I have no idea who Handon is. I only worked with Jesse Gilbert who is 10*not just Five.
8/22/2023
Delena K. VERIFIED CUSTOMER
The recall on my vehicle was never mentioned. I knew about it because I got a letter. Nobody discussed the code on my vehicle, oil change, tire rotation and if I remember correctly, some sorta fluid was recommended to be changed…. When I pulled in the bay, I got out of my vehicle, went to service desk, a girl at the desk acknowledged me after I stood there for a minute or so and then told me it would be a minute. She was nice, but acknowledge I’m there when I walk up…. This is my second service trip… I was still not sure what I’m supposed to do… Wait in my vehicle on a service person or get out and go into the service desk area… As I was standing there, 3 other service reps were in one cubicle talking with each other… Ron came to get me, he rung my service out… I asked him about the recall and what the codes meant and who was supposed to discuss those with me… He was very nice and courteous.! My oil change reset had not been done, he done that…. Now it shows 100% with an “ A” under it….. Not sure if the “ A “ is supposed to be there or not.???…. I assume you want honesty.! Thanks, Delena K
8/22/2023
**** E. VERIFIED CUSTOMER
When they lifted the car to change the oil the lift got against the running boards and broke the trim off the passenger side door. It was on the passenger side so it was just now noticed
8/21/2023
Anne C. VERIFIED CUSTOMER
Joe Lafollette was very professional and accommodating. I plan to stay with him for my service needs.
8/21/2023
Shekhar K. VERIFIED CUSTOMER
Meagan Pless was great but I was not very comfortable with the app and going back n forth between app and service rep.
I would still like to talk to a rep like Meagan. She was great at explaining and recommending things. She was patient and courteous. I just wish I had known the time it would take and quicker feedback based on the inspection.
8/21/2023
Kimberly W. VERIFIED CUSTOMER
Megan was wonderful! Very friendly, knowledgeable, showed me how to use the new computerized system, and was amazing with everyone in the Service Lobby. I give her kudos because the new system was not cooperating and she was able to get it going so those behind me did not have to wait. She made sure I received my texts, showed me how to watch the videos, buttons I could choose to select, the before I knew it Christopher brought my car back. Shout out to Megan! She deserves a raise! So many people coming in for service and she was getting them all served. I don’t know how she does it, and told her so and thanked her. These days, thanks to Joe, great service is hard to find!
8/20/2023
Betsy S. VERIFIED CUSTOMER
Meagan was awesome as usual!
8/20/2023
Deborah M. VERIFIED CUSTOMER
With a team like Meagan, Jesse, and Joey looking out for you, I feel like my Honda Passport and I are in good hands. Thanks to each of you for making the extra effort to ensure this service visit was a pleasant experience.