Check in and out was efficient. Communication was great. The only concern I had was learning from the cashier my key was supposed to have been left in my car following service. As I had left my car and was not waiting on it, the security of my vehicle sitting on the lot with the key in it was concerning. Luckily, when I went to my car, I found that the key was not in it as the cashier said and I had to return to her desk to retrieve the key.
8/31/2023
Susan E. VERIFIED CUSTOMER
Hannah is a delight. she took good care of me. Best service agent ever. However, the part needed to fix my problem is back ordered, so I have to come in again. UGH!
8/31/2023
Donald S. VERIFIED CUSTOMER
Service is always excellent and all employees are very helpful and friendly. We will definitely continue to work with Airport Honda for all sales and service departments. As a long time customer we would definitely recommend your business to anyone. Thanks again for the top notch job everyone does.
8/30/2023
Gene H. VERIFIED CUSTOMER
Everyone was extremely respectful and courteous and I was confident in what I was told about my car.
8/30/2023
S M. VERIFIED CUSTOMER
Front-line customer service women are undertrained/educated for their jobs and leave poor impressions.Received no to inadequate information on my car's service & timely notice when the service was completed. Also, the "Next Service Due" sticker was NOT updated.
8/30/2023
Kathy R. VERIFIED CUSTOMER
Mary was pleasant and helpful to work with
8/30/2023
Charles E. VERIFIED CUSTOMER
Mary did a great job and kept me informed.
8/30/2023
Steve L. VERIFIED CUSTOMER
Great job! The servicing of my CRV was done without alot of waiting on my part.
8/30/2023
Steven M. VERIFIED CUSTOMER
I have intermittent zone control issues with my a/c. They recommended I replace my compressor, clutch, & condenser. Guess my system comes and goes. Paid you $143 for an analysis that didn’t make sense.
8/30/2023
William M. VERIFIED CUSTOMER
Appreciate being worked in due to a dead battery still under warranty. And I just forgot her name but the customer service girl who assisted was the BEST customer service person I’ve EVER worked with. GiVE HER A BIG RAISE and/or promotion!
8/30/2023
Connie M. VERIFIED CUSTOMER
Mary was very nice and considerate. She went through the inspection report thoroughly.
8/30/2023
John S. VERIFIED CUSTOMER
Very helpful and informative service experience. Everyone was friendly and took time to answer all questions.
8/29/2023
Cameron C. VERIFIED CUSTOMER
Megan was a great help as always
8/29/2023
James M. VERIFIED CUSTOMER
Great experience nice peps
8/29/2023
Cynthia D. VERIFIED CUSTOMER
Airport honda is always great...from the time you walk in to the time you walk out.
8/29/2023
Mike A. VERIFIED CUSTOMER
Generally very good, but technician forgot to reset my oil fill sensor. This resulted in a long call to Service Dept.for me to reset from home. Otherwise, very good.
8/29/2023
Kenneth W. VERIFIED CUSTOMER
The most recent service (replacement of battery) was swift and appreciated. However, our CRV was brought in for a battery check (on or about 7/28) after requiring a jump start and before we left on a 5400-mile National Park trip. Car was checked on all was said to be ok. Twice while on the trip, a jump start was again required. Upon our return home (8/17), I called the Service Dept, explained the situation, and asked for an appointment. The earliest I could get one was 8/25. The morning of 8/23 the battery was dead again. I called and was told I could drop it off that day “but we may not get to it before Friday (8/25).” That was the day the battery was replaced. Overall, I absolutely was not satisfied.
8/29/2023
Robert M. VERIFIED CUSTOMER
Very promp service
Took care of everything and got me back on road
Thank you Airport Honda