I scheduled an oil change for 10:30. My car was not finished until 12:30. No one came by to give me an update on what was taking so long. I went up to service desk around 12:25 and asked if there was a problem. I do not understand why an oil change takes that long. (It is not the first time I have had to wait over an hour for an oil change. I was there less than an hour when I had a brake job done.
4/18/2025
Paul B. VERIFIED CUSTOMER
Great Service and buy.
4/17/2025
Jennifer R. VERIFIED CUSTOMER
Megan was wonderful and made the whole process a breeze for me! Thank you so much megan!
4/17/2025
Bryan Y. VERIFIED CUSTOMER
The xzlon was put on right. Joe did and amazing job.
4/17/2025
Joseph O. VERIFIED CUSTOMER
Everything was absolutely great. I asked how long I would be there and they were pretty much right on with the estimate.
I have no complaints whatsoever about the service or the personnel working at Honda. Cost was a little high. Perhaps you should work on that.
I plan on buying another Honda as soon as I can acquire the funds once again you guys are great
4/17/2025
Alexis M. VERIFIED CUSTOMER
Joe and his staff we so nice and helpful through the whole process! The waiting lounge was nice and spacious and comfortable to wait in! Went in for an oil change and they threw in a complimentary 4 point inspection which was also really nice!
Joe prints out some quotes on tires for me and explained things in details when I didn’t understand!
Awesome team at airport Honda! Appreciate everything yall do!
4/16/2025
Charles B. VERIFIED CUSTOMER
Megan pless has treated us well when we have scheduled service for our car
4/16/2025
Gregory S. VERIFIED CUSTOMER
Service rep was very tentative. Satisfied with service
4/16/2025
Cynthia O. VERIFIED CUSTOMER
I would have liked to be presented with a rundown of the work and a copy of the paper work
4/16/2025
Roger F. VERIFIED CUSTOMER
Well done. Excellent customer service
4/16/2025
Pamela G. VERIFIED CUSTOMER
**** and everyone that I encountered while I was there was very professional and very nice to work with. I really appreciate .The quality of service that I received
4/16/2025
Markus T. VERIFIED CUSTOMER
………..Hannah was NOT the one who told me the tires would be there!
4/15/2025
James P. VERIFIED CUSTOMER
Always a great job on our vehicles
4/15/2025
Donna J. VERIFIED CUSTOMER
Megan was very friendly, very outgoing and a true professional. I was highly satisfied with Megan. When my car was finished, she even walked me to my car and open the door for me that’s professionalism.
4/15/2025
Jane F. VERIFIED CUSTOMER
The service advisor, **** Mays, couldn’t have been nicer or more thorough. I’m just really upset that I agreed to a new battery because I feel like it was priced WAY TOO HIGH. I should have gone somewhere else for that and will probably go elsewhere for service in the future. I came in for an oil change and tire rotation with a coupon for $54.95 and ended up leaving paying $366. Apparently the coupon was only good for labor. Even though **** gave me a couple more coupon deductions, I feel like I paid far too much.
4/15/2025
Alena F. VERIFIED CUSTOMER
Thanks as always Hannah!!
4/15/2025
Brian K. VERIFIED CUSTOMER
Thank you!
4/15/2025
Patricia V. VERIFIED CUSTOMER
Megan did a great job helping me. She is fast and takes care of you with everything she got me in and out of there the fast as she can.she is kids and and caring.She is a keeper. I see her every time I am in the dealership. Thank you all. Everyone was so nice.
4/15/2025
Bill W. VERIFIED CUSTOMER
Overall, I am highly satisfied with the experience. The only reason I said I was not completely satisfied is because I wanted a qualified staffer to **** me to my car when it was up on a rack so I could see possible damage to the undercarriage. It is unacceptable that a very small number of complainers have such a negative effect on the real world for a reasonable people dwell. And it be who's business people not to give in to the minority of people who think they have a right to boss everybody else around and tell them what they can and cannot do. By this, I am talking about members of the public, which you have empowered to disallow me from looking underneath my own car when it is up on the rack. I know well about liabilities and all of that. But I continue to find it. Unacceptable that you cannot walk with me to the shop and show me the undercarriage of my car when it is right there and completely safe to do so. It is time that businesses and their customers act like adults and do not give in to the insane among us.