Haley is the best. I have seen there over the many years I’ve been dealing with you. She is punctual, courteous, and understanding I love dealing with her. She is a keeper. Please don’t lose her.
4/20/2025
Marlin G. VERIFIED CUSTOMER
Hallie was great!
4/20/2025
Kymberle D. VERIFIED CUSTOMER
**** was very friendly and supportive with our questions. Great personable skills.
4/20/2025
Jacob A. VERIFIED CUSTOMER
Thanks
4/20/2025
Stephen H. VERIFIED CUSTOMER
Hallie is intelligent and knowledgeable about the whole process. She does a great job of explaining everything.
4/19/2025
Kevin P. VERIFIED CUSTOMER
**** was super helpful and informative!
4/19/2025
Russell W. VERIFIED CUSTOMER
1. The gentleman helping us could benefit from customer interaction skills and present with a bit more humility.
2. The pricing for the oil change was increased when I got there and the "gentleman " was quite condescending when discussing it with me.
3. I was shocked when discovering that I had $8000 worth if work needed on a Tundra with only 114k miles. I was spoken to as if I was an an absolute idiot who didn't even deserve the vehicle.
This is a Tundra that I paid a lot of money for that shouldn't need $8000 worth of work at this mileage. That's why I bought a Tundra. I don't appreciate "The jokes on you" attitude.
So, he stuff his high and mighty attitude and I will stuff Findlay because I'm not coming back to be treated this way again. I drove 4 hours in snow and traffic to get there and I don't need to be treated this way.
And...I won't be buying a Toyota again. I've owned 51 cars in my lifetime. Never have I had any vehicle that needed $8000 worth of work at 114,000 miles.
Goodbye Findlay, goodbye Toyota.
4/19/2025
Stephen F. VERIFIED CUSTOMER
Service was efficient
4/19/2025
Travis H. VERIFIED CUSTOMER
Excellent. Thank you!
4/19/2025
Teresa J. VERIFIED CUSTOMER
????
4/19/2025
Karen O. VERIFIED CUSTOMER
Ok
4/19/2025
Li B. VERIFIED CUSTOMER
**** found a way to take me as a walk-in despite the schedule being full and got my rear wiper and side defrosters working again at no extra cost. Really excellent service!
4/19/2025
Steven N. VERIFIED CUSTOMER
I was very satisfied with the work that was done. They always make you feel like family. Good job James hernandez.
4/19/2025
Steve Y. VERIFIED CUSTOMER
Excellent customer service!
4/19/2025
Verma N. VERIFIED CUSTOMER
Hallie did a good job
4/19/2025
Payton T. VERIFIED CUSTOMER
Hallie was great! Super nice!
4/18/2025
Anthony I. VERIFIED CUSTOMER
Speedy service.
4/18/2025
Erika Q. VERIFIED CUSTOMER
Super efficient, courteous and professional service. Keep up the good work, you guys definitely have it dialed in! Thank you so much!
4/18/2025
Paul A. VERIFIED CUSTOMER
Great people there!!
4/18/2025
Lois T. VERIFIED CUSTOMER
Zach was helpful from drop-off to check out. The best customer service we have received at Findlay.
Thank you