My first time coming in today and i was satisfied.
4/18/2025
Pavel D. VERIFIED CUSTOMER
Jimmy is awesome, friendly and communication and helped me solve a problem with my lx570 (which another Toyota dealership said can’t help with).thank you!!
4/18/2025
Robert S. VERIFIED CUSTOMER
Let me qualify. The performed services were done competently. My adviser, James, was cordial and provided appropriate management of the process. My only complaint is about msking the appointment. I told the phone representative that buying new tires and the best for the FJ is a priority. She made a note of it, but she probably should have contacted someone in service or parts. When I arrived at the dealership, my adviser knew nothing about this. The tires had to be ordered, so I would have to make another trip to and from Sedona, which means another two hours of driving. I'm spending close to $4,000 for services and communication between the phone rep and adviser should be better.
4/17/2025
Nolan H. VERIFIED CUSTOMER
Slow
4/17/2025
Austin Y. VERIFIED CUSTOMER
Great customer service, went into detail on what needed to be done. She was also very nice.
4/17/2025
Robert W. VERIFIED CUSTOMER
Ok
4/17/2025
Niki B. VERIFIED CUSTOMER
Mike was great. Answered questions and kept us informed
4/17/2025
Mary B. VERIFIED CUSTOMER
My service experience was good. Customer service was also excellent.
4/17/2025
Whitney B. VERIFIED CUSTOMER
I felt like we were being rushed out. I’m the past, our technician has gone over the entire report with us. This time, we had to bring up the issue we saw. It just didn’t feel thorough.
4/17/2025
George H. VERIFIED CUSTOMER
Friendly and communicated well. Thank you.
4/16/2025
Marisa S. VERIFIED CUSTOMER
James was very helpful and knowledgeable. James broke down my plans for my new Toyota RAV4. From oil changes, to the services and to mileages which I was unaware of. So he was a pleasant to have as my first service for my new vehicle. Thank You!
4/16/2025
Mark P. VERIFIED CUSTOMER
Jimmy did a excellent job coordinating our service at the Toyota dealership. Very satisfied and recommend your service to others gladly. Take care
4/16/2025
Jeff D. VERIFIED CUSTOMER
James was super helpful today. Much appreciated.
4/16/2025
Ivan S. VERIFIED CUSTOMER
Always great service.
Quick and Efficient.
4/16/2025
Martha L. VERIFIED CUSTOMER
Thank you for getting the work that needed badly. Very much appreciated.
4/16/2025
Linda H. VERIFIED CUSTOMER
James was very helpful in dealing with my request in finding solutions. Very good customer service and support.
4/16/2025
Wiley A. VERIFIED CUSTOMER
Thank you. Your team is awesome
4/16/2025
Roland B. VERIFIED CUSTOMER
Good service alot of help from john
4/16/2025
Margaret J. VERIFIED CUSTOMER
Ok
4/16/2025
Sandy S. VERIFIED CUSTOMER
I had no issues with the servicing of my vehicle and I was completely satisfied with the customer service from James Pellicciotti.