As always Hallie made sure that my car was well taken care of. I have every confidence in her attention to my car’s service.
5/23/2025
Billy L. VERIFIED CUSTOMER
When I got home yesterday, I realize that the driver side floor mat was missing so Findlay Toyota owes me a floor mat
5/22/2025
Jennie A. VERIFIED CUSTOMER
Professional and polite
5/22/2025
Matthew K. VERIFIED CUSTOMER
I was very pleased with the professionalism I received at Findlay today. My appointment was easy to schedule, my car was serviced promptly, and my service advisor was easy to work with and great at communicating.
5/22/2025
Ryan O. VERIFIED CUSTOMER
He was transparent and helpful through the process
5/22/2025
Mark P. VERIFIED CUSTOMER
Outstanding service , **** kept me updated and took care of all my issues
5/22/2025
Christopher D. VERIFIED CUSTOMER
**** provided excellent service
5/22/2025
Alarao C. VERIFIED CUSTOMER
A very satisfactory experience!
5/22/2025
Lorenzo L. VERIFIED CUSTOMER
I need the issue report for the horn and some other thing that needed attention.
5/21/2025
Barbara B. VERIFIED CUSTOMER
As always, James and his team exceeded my expectations. It is wonderful to work with someone so professional.
5/21/2025
Todd R. VERIFIED CUSTOMER
Zach was great and very helpful
5/21/2025
Dale A. VERIFIED CUSTOMER
We took our Lexus NX200T in for the 90k mile service. Michael Hanson handled everything and kept us fully informed. Everything was done well and quicker than I was expecting. We will go back when our 2024 Toyota 4Runner needs service. We are very happy with the experience!
5/21/2025
Barry W. VERIFIED CUSTOMER
James pellicciotti was very courteous and very professional he's a keeper
5/21/2025
Erwin I. VERIFIED CUSTOMER
Your service department completed six different maintenance actions on my Prius today Everything came off like clockwork in under 5 hrs. Your Shuttle service let me catch up on work at home rather than empty your coffee urn in your waiting area. Thanks to Jimmy P… and your team.
5/21/2025
Melony P. VERIFIED CUSTOMER
Zach was great. I did ask for no car wash and watched my truck get washed. It then sat there for 40 minutes and I couldn't get ahold of anyone so I could leave.
I wanted to pay over the phone. Service transferred me to the cashier, who said she only takes cash. She tried to transfer me both back to service and then to Zach until I pressed the issue.
My most disappointing part (which is probably silly) - I asked the cashier if there were still red plastic Findlay Toyota cups. My daughter has been using the same one since we bought our first truck with you (before the 4Runner and our current truck) and she said there weren't any, only ones for purchase.
So, overall Zach was great, the man who saw I had a mask on and wore one too was great, and the oil change was done. Just some small things that made it less pleasant. Still wish I had a cup.
5/21/2025
Julie S. VERIFIED CUSTOMER
Very easy to work with. They gave information on their recommendations in language I could understand and had a reliable estimate before the work was even started. I would highly recommend them to others.
5/21/2025
Stephen C. VERIFIED CUSTOMER
**** was great! From my first communication either him tonmake the appointment to the completion of it today he handled everything wuickly and perfectly!
5/21/2025
Christian R. VERIFIED CUSTOMER
Zach is the reason I will likely continue with this service center
5/21/2025
Pamela Q. VERIFIED CUSTOMER
James Pelllucciotti, was in charge of our service today. Everything went smoothly and James explained everything that was done very well.
You have a great employee with James.