James is the best! He knows what’s the most current info/service avlbl. And is so reliable!
6/4/2025
Evelyn B. VERIFIED CUSTOMER
Excellent job
6/4/2025
James M. VERIFIED CUSTOMER
Courteous and efficient zervice
6/4/2025
Kurt S. VERIFIED CUSTOMER
Very professional
6/4/2025
Jason A. VERIFIED CUSTOMER
Mike is great to work with and right on top of all issues!
6/4/2025
DAVID C. VERIFIED CUSTOMER
I found Zach, the service advisor to be dismissive of our concerns and rude. He did not ask the technicians what was looked at on my vehicle but rather said he assumed they were correct that my car was found to have nothing wrong with it because they didn’t recreate the noise which I have heard multiple times and also said if I brought it in again 1 or 2 more times I would have to pay $180 service fee despite my car being 3 weeks old and having very little mileage on it. I first heard the noise the day I bought the car. He also sent a text saying the car was ready when in reality it still needed a coating to be applied which takes 2 hours.
6/4/2025
Walter D. VERIFIED CUSTOMER
Great service and professionalism as per usual
6/4/2025
Lawrence P. VERIFIED CUSTOMER
Everyone did an excellent job. From parts, Jimmy my service writer to Joey my tech, I am very pleased
6/3/2025
Lenora S. VERIFIED CUSTOMER
I had to make a trip back to the dealership because I had found a sharp pointed screw driver left underneath the truck. I’m pretty sure it was a mistake. They need to do a thorough check before releasing the vehicle to the owner.
6/2/2025
Pattie S. VERIFIED CUSTOMER
The oil change was good, I like the fact that I am given what my car needs in the future. Because I answered yes to the appraisal doesn’t mean to bother me with “trade in your car” calls in the near future. I would like to know due to the amount of work my car needs.
6/1/2025
Jason P. VERIFIED CUSTOMER
Took a little longer than expected but the service advisor explained the reason which was justified. I would recommend picking up an Ancell BM700 scan tool for any technician working on a BMW.
6/1/2025
Mark R. VERIFIED CUSTOMER
Exceptional service from beginning to end
6/1/2025
Bryan E. VERIFIED CUSTOMER
Hallie is the best, she always keeps me informed, supports the customers desicion. I have trust in her
6/1/2025
Marilyn F. VERIFIED CUSTOMER
Friendly staff, prompt service. Did not wait long.
6/1/2025
Juliet N. VERIFIED CUSTOMER
very nice and courteous individual. answered all our questions
6/1/2025
Steve S. VERIFIED CUSTOMER
Zack was courteous, friendly and informative. Excellent service I'll be back.
5/31/2025
Catherine D. VERIFIED CUSTOMER
Thank you so much!
5/31/2025
Kathy C. VERIFIED CUSTOMER
Kc was so helpful. super good customer service!
5/31/2025
Susan H. VERIFIED CUSTOMER
I was very pleased with service and timeliness of diagnosis and repair of my Prius. As ever, Findlay Toyota comes through for me.
5/31/2025
Michael D. VERIFIED CUSTOMER
Hallie has been awesome. She goes above and beyond to take good care of me and my 4runner.
Tyler- service director, Always makes sure we are taken good care of. I drive 2 hrs to bring my 4runner to Findlay. I've been to other dealerships. None of them come even close to the quality of service provided by Findlay Toyota.