Michael and the entire team under the supervision of Randy Waites including Dylan and Rachel provided exceptional customer service. They took the time to explain in understandable detail everything concerning my visit on Thursday 4/10/25. Their demeanor was sincere, helpful and professional. In many ways the attention given to me and my wife was exemplary. Kudos to management for hiring individuals like this. The one thing that particularly sets them apart from others is the one on one face to face explanations given to the customer. Thanks!
4/11/2025
Lisa G. VERIFIED CUSTOMER
James was patient and competent explaining my 4-runners issues
4/11/2025
The Pitcairn. VERIFIED CUSTOMER
Thank you. The work is much appreciated.
4/11/2025
Chrissanne A. VERIFIED CUSTOMER
Great service. James called and said my tires were received early and was able to get me in the next day. Service was done very quickly.
4/11/2025
Laura B. VERIFIED CUSTOMER
We had a brake problem from the beginning with our brand new vehicle that couldn't be found or fixed. After multiple attempts at fixing the issue, our new advisor, Jimmy, actually listened and had the master mechanic do a thorough inspection and fixed the issue. Finally.
4/11/2025
Reba F. VERIFIED CUSTOMER
Ok
4/11/2025
Theodore F. VERIFIED CUSTOMER
Thank you
4/11/2025
Beverly F. VERIFIED CUSTOMER
**** was very nice n got us in even though it took a long while. But made appt with Honda Finley instead of Toyota Finley were I bought it. But he was sweet to get us in since we live in Cottonwood.
4/10/2025
Anne K. VERIFIED CUSTOMER
Hallie was very professional and personable. I felt comfortable with her.
4/10/2025
Glenda A. VERIFIED CUSTOMER
Wrong part was ordered. Now I have to travel another 125 miles and back, to get the problem fixed! Lot of wear and tear on my vehicle!!
4/10/2025
James H. VERIFIED CUSTOMER
Very nice dealership, great trustworthy service department.
4/10/2025
Douglas B. VERIFIED CUSTOMER
Great job, as usual, from the FLG Findlay Toyota team.
4/10/2025
Cheryl H. VERIFIED CUSTOMER
Hallie is a superstar! Shes very courteous and knowledgeable and I truly appreciate the service she gives. Give her a raise! ✨✨✨✨
4/10/2025
Ralph K. VERIFIED CUSTOMER
He listened, was through. Enjoyed me as a customer.
My last visit was my first. Equally pleased.
4/10/2025
Coconino County. VERIFIED CUSTOMER
John was awesome and approachable. Thank you for selling us this very efficient vehicle 3 years ago and for supporting the teacher of the year event. The Coconino County Accommodation School District will always use you guys for maintaining this vehicle. There was good energy when waiting for the vehicle. Thanks you!
4/10/2025
Mark N. VERIFIED CUSTOMER
Good job
4/10/2025
Yvonne J. VERIFIED CUSTOMER
Thank you for the wash aswell
4/10/2025
Richard D. VERIFIED CUSTOMER
I like Hallie. She was very helpful and kept me informed on the progress of my car’s service. It was my true pleasure to meet her. You’re lucky to have such a wonderful employee!