We took our truck to toyota dealer for svc. we thought it was out hums or barring, good thing it wasn't, the service guy, instead of dealing with the problem, he cam up with the svc that's needed done of which we had already service by them., husband told them they are done already n the guys went back to check n says oh. I didn't see it...my trust with them is iffy iffy now...just saying they even told me my fan belt was cracked. My husband changed the belt, nothing wrong with the belt he got off....
9/19/2025
Rodrigo R. VERIFIED CUSTOMER
Excellent service from Zach!
9/19/2025
Margaret J. VERIFIED CUSTOMER
Ok. Thank you
9/19/2025
Kevin S. VERIFIED CUSTOMER
Mike is great!
9/19/2025
Marlene J. VERIFIED CUSTOMER
Excellent service and staff very friendly
9/18/2025
Michael Lucky. VERIFIED CUSTOMER
Great service
9/18/2025
Craig N. VERIFIED CUSTOMER
I like them and they like me.
9/18/2025
Barnes Living. VERIFIED CUSTOMER
Too expensive but well done
9/18/2025
Deborah B. VERIFIED CUSTOMER
I called to verify conflicting information about the report I received via text. Services were recommended but all inspection points were checked as green and good. When service representative returned my call, he was curt and rude and would not address my question/concern that the info i received did not match my inspection report. Also the video i received was 6 seconds long with no information provided. This interaction has me considering taking my vehicle to a dealership in Phoenix for next service.
9/18/2025
Dorothy H. VERIFIED CUSTOMER
Thank you for your customer service.
9/18/2025
Jamie B. VERIFIED CUSTOMER
Wonderful experience, Randy was great. I will be back!
9/18/2025
Cheryl G. VERIFIED CUSTOMER
Very fast service and got me in for and LOF pretty quick
Thank you
9/18/2025
Barbara B. VERIFIED CUSTOMER
Totally appreciated the service with a smile!
9/18/2025
Eric E. VERIFIED CUSTOMER
Jimmy well met my concerns
9/17/2025
Marty M. VERIFIED CUSTOMER
Thank you for your very organized and excellent customer service.
9/17/2025
Marshall M. VERIFIED CUSTOMER
Randy is amazing! Always great service and trustworthy!
9/17/2025
Frank O. VERIFIED CUSTOMER
**** was very professional and courteous. Good job
Findlay toyota is a go dealership for us.
9/17/2025
Marissa I. VERIFIED CUSTOMER
My part was not ordered correctly so I have to go back again. James told me he was going to quote another part for but didn’t. I called and left a message inquiring about that quote and I still haven’t gotten a callback.
9/17/2025
Robert M. VERIFIED CUSTOMER
Hallie was awesome and very helpful give her a raise!
9/17/2025
Jane L. VERIFIED CUSTOMER
Mike Hanson was excellent from start to finish. He kept in contact with both my granddaughter and I. He provided a thorough explanation for all items found during the initial diagnostic process, the steps needed to correct the issues, and what else might come up through further discovery. Mike responded quickly to our questions, and was friendly and understanding of my granddaughter who is attending NAU. I truly appreciate the service received for her Yaris. Thank you again, Mike Hanson!