I had an oil change appointment and I was there over 2 hours. That is too long for an oil change.
12/15/2023
Susan V. VERIFIED CUSTOMER
Everything was great
12/14/2023
Ladd V. VERIFIED CUSTOMER
Mike was great!! I’ve been looking for a good service advisor as good as Leslie Lundquest (so?) was before she left years ago. I will be using Mike again for my Highlander and Tundra…
12/14/2023
Kevin R. VERIFIED CUSTOMER
Thanks
12/14/2023
James H. VERIFIED CUSTOMER
????
12/14/2023
Robert F. VERIFIED CUSTOMER
James & Randy, the entire customer service staff and Mechanic Technicians are great.
12/14/2023
Eric Y. VERIFIED CUSTOMER
Hallie is so great. We totally trust her!
12/14/2023
2001 Carroll. VERIFIED CUSTOMER
Received very good service from Halley
12/14/2023
Deborah L. VERIFIED CUSTOMER
Service was excellent….Zach did a great job.
12/13/2023
Mark M. VERIFIED CUSTOMER
Michael and the team did a wonderful job!
12/13/2023
Michael T. VERIFIED CUSTOMER
Hallie has been very helpful and kept me informed. She responded and answered to questions.
12/13/2023
Barry B. VERIFIED CUSTOMER
Service was great. My 4 runner says that the propeller shaft should be greased and torqued every 30K miles. My 4 runner has 61K and
the propeller shaft has not been touched.
I realize that Toyota has many different models.
Toyota corporate should provide dealers with maintenance scheduled for each model.
I had my drive shaft fall off many years ago on a Ford that I owned.
12/13/2023
Julianne W. VERIFIED CUSTOMER
Mike was super patient, attentive and helpful and I feel like I got a new car! It was so clean!! And quiet after the repair I’m like… is this my car?!?! ????. That’s why we come to Findlay …. I know with an older Car stuff comes up, and Toyota will have the inventory and brand-specific expertise to address it on the spot. I appreciate That. John is the sweetest human in the building and both Randys helped make our long visit even enjoyable!
12/13/2023
Bessie Y. VERIFIED CUSTOMER
Friendly and excellent service. Thank you.
12/12/2023
Eva F. VERIFIED CUSTOMER
Always a pleasure working with Clayton to ensure my vehicle is in good shape.
12/11/2023
Riley A. VERIFIED CUSTOMER
Quick, and efficient customer service
12/11/2023
Mary S. VERIFIED CUSTOMER
Have always taken my vehicle to you guys as you always do a great job w service all the way around. Prices however are now astronomical!!
12/10/2023
Chase C. VERIFIED CUSTOMER
Clayton was awesome ????. Incidentally, one of the foremost young American classical pianists today is also named Clayton Stephenson. Just throwing that in there
12/10/2023
Kirk B. VERIFIED CUSTOMER
Awesome help. Thank you
12/10/2023
Jacob W. VERIFIED CUSTOMER
Hallie was fantastic at communicating what was going on with the car while it was in the shop. She also was great at getting me back in to troubleshoot a simple fix the day after receiving the car back. Thank you!