Zach has great customer service skills, and the service was prompt and efficient.
8/24/2024
George A. VERIFIED CUSTOMER
Thanks for taking care of my Chevy Colorado even though it's not a Toyota.
8/24/2024
Janice K. VERIFIED CUSTOMER
I have no comment. all guys do a good job
8/23/2024
Barbra B. VERIFIED CUSTOMER
Zack is amazing. If I could have him every time, I would be very happy. ???? He has gone above and beyond. Thank you, Zack.
8/23/2024
Jeffrey P. VERIFIED CUSTOMER
Halle was and is a great help with the unfortunate situation with our Highlander. We appreciate her help.
8/23/2024
Virginia H. VERIFIED CUSTOMER
Overall satisfied with the visit there. ..... thank you ****..
8/23/2024
Verma N. VERIFIED CUSTOMER
He was very personable. His time estimate was good. The car was ready 15 minutes earlier than he had estimated
8/23/2024
Kristin L. VERIFIED CUSTOMER
We really appreciated your dealership, helping us out when we suspected car trouble while driving from Colorado to Tucson. In the previous town, we could not get anyone to look at our car, and you took us same day and got it all checked out and a reasonable amount of time. Thank you so much. We really appreciated your help and service in a stressful situation. We were even able to get a shuttle ride to somewhere nearby to eat so we could have some thing to eat while we were waiting to get back on the road. We would not hesitate to recommend your dealership to anyone we know who has a Toyota or would want to buy one in the Flagstaff area.
8/22/2024
Daniel L. VERIFIED CUSTOMER
Zach was courteous and knowledgeable. My experience could not have been any better.
8/22/2024
Michele T. VERIFIED CUSTOMER
I smell antifreeze still. I'm not satisfied with my service.
8/22/2024
Jeremy B. VERIFIED CUSTOMER
Thank you , Findlay Toyota..Flagstaff!
8/22/2024
Daniel T. VERIFIED CUSTOMER
The service rep Zachary did not call me once over the 9 hours you guys held onto my car for a 3 hour job. Even after calling the front desk multiple times and explaining the situation, I got 3 texts over the course of 2 hours. They had to order a new compressor for the AC and that it would come in a few days so we were to reschedule. I set the time with him as today at 9 am, and then went to pay for the part. I find out today that I was never scheduled. Had 0 time for me and didn't even do things correctly. Absolutely worst car service experience I've ever had. Now I have to schedule my self for a week out since I need to get to work at 6 am...
8/22/2024
Linda H. VERIFIED CUSTOMER
Thank you for always taking care of me and our vehicle.
8/22/2024
Michelle R. VERIFIED CUSTOMER
Very good. This was very informative and excellent service. Thank you
8/22/2024
Euriel G. VERIFIED CUSTOMER
The only issue I had was that I had paid for three services and was never told that there was an expiration date
8/22/2024
Richard H. VERIFIED CUSTOMER
Very thoughtful person including Hallie helper; venza is in great shape; got an oil change and 2 more years on my auto license at fmv in flagstaff!
8/22/2024
Brian D. VERIFIED CUSTOMER
Car interior smells like oil and gas.
8/22/2024
Reg P. VERIFIED CUSTOMER
Outstanding service
8/22/2024
Douglas B. VERIFIED CUSTOMER
Thank you, James. Well done!
8/22/2024
Danielle H. VERIFIED CUSTOMER
I was told that my service would include a car wash and vacuuming. After a 2 hour wait when my car was finished, and I went to get it, I noticed it was not washed or vacuumed. I didn't say anything and just left, but clearly there wasn't much care there. Honestly that's not even that big of a deal to me if it isn't included, but then don't SAY that it's included and not have it done. It comes off as deceiving in order to just sell the service.