It seems like you’ve shifted toward more texts and less human contact in your workflow. This limits my ability to get questions answered and seems very impersonal. When someone sitting 50 feet away can’t just walk over and tell me my car is ready instead of texting me the good news, it tells me you don’t value me as a customer. This is not intended as derogatory to James, btw.
9/13/2024
Mike S. VERIFIED CUSTOMER
I appreciated working with Zachary. He did a good job.
9/13/2024
Stephen A. VERIFIED CUSTOMER
James always does a spectacular job
9/13/2024
Loren B. VERIFIED CUSTOMER
Great job!
9/13/2024
Heriverto M. VERIFIED CUSTOMER
Excellent customer service.
9/13/2024
Jilleen A. VERIFIED CUSTOMER
James was friendly and gave frequent updates. I appreciated the attentive service.
9/13/2024
Bree B. VERIFIED CUSTOMER
James was very communicative and knowledgeable. The service department finished with my vehicle about an hour ahead of schedule.
9/13/2024
John P. VERIFIED CUSTOMER
Hell yes
9/13/2024
Emma M. VERIFIED CUSTOMER
Seems like they did good work. We appreciate it! Mike is great at communicating with customers.
9/13/2024
Gail S. VERIFIED CUSTOMER
She was very helpful.
9/13/2024
William K. VERIFIED CUSTOMER
Very helpful
9/13/2024
Jung J. VERIFIED CUSTOMER
Every one was very nice
9/13/2024
Bob P. VERIFIED CUSTOMER
Celia was great. Best visit I’ve had in the 6 years I’ve been coming to Findlay Flagstaff.
9/12/2024
Frieda N. VERIFIED CUSTOMER
**** was very helpful. Has a good customer service.
9/12/2024
Terrance J. VERIFIED CUSTOMER
Good job
9/12/2024
David A. VERIFIED CUSTOMER
Everything went well
9/12/2024
Margaret J. VERIFIED CUSTOMER
Zachary did an outstanding and professional job handling my car’s service. He was better and more experienced, answering my questions fully, than anyone else I have had at Findlay Fladstaff Toyota.
9/12/2024
Darwin E. VERIFIED CUSTOMER
All excellent!
9/12/2024
Stephen D. VERIFIED CUSTOMER
I was 100% satisfied with my service. **** was great, and I am so pleased with the service and treatment that I got from Findley Toyota.