Michael is an amazing service rep. He always provides appointments that fit my schedule, keeps me informed of service progress, and provides thorough explanations of any services my car needs. Wonderful example of Findlay’s stated values.
9/17/2024
Chelsea L. VERIFIED CUSTOMER
Mike was great to work with. Professional and reliable in communications. I appreciate his hard work!
9/17/2024
Frank O. VERIFIED CUSTOMER
Michael was professional, and team efficient.
Good job as usual
9/17/2024
Evelina F. VERIFIED CUSTOMER
**** is a good service advisor.
9/16/2024
Rob H. VERIFIED CUSTOMER
**** was very helpful
9/15/2024
Craig B. VERIFIED CUSTOMER
It is very frustrating when I'm given a specific appointment time and the have to wait 1.5 hours for an oil change. The task should take no more than 30 minutes .
9/15/2024
April Lou. VERIFIED CUSTOMER
**** was very quick and efficient
9/15/2024
Steven V. VERIFIED CUSTOMER
Thank you!
9/14/2024
Cheryl O. VERIFIED CUSTOMER
Thank you
9/14/2024
Ilene C. VERIFIED CUSTOMER
Thk good job!
9/14/2024
Jason C. VERIFIED CUSTOMER
**** , is a great representative of your company. He has been helpful and quick to respond when I call. I is nice he makes it so simple each time I need my car serviced.
9/14/2024
Tana B. VERIFIED CUSTOMER
**** was fine. It was aggravating that I made appointment for recall as well as maintenance. The recall parts were not available.
Also car was dryer not working well. Spots all over car. This hasn’t happened before.
9/14/2024
Maureen P. VERIFIED CUSTOMER
The man who helped me isn't the issue. The issues are 1) I needed a ride home but waiting over an hour and a half the manager drove me home, which I'm grateful, 2) I told the woman who took my information like vin number. I told her that I had an oil change at jiffy lube a couple months ago and they didn't turn off the maintenance light. So while driving it home I saw that the maintenance light was still on. My impression is that she's lazy. WHY wasn't the light turned off?!? So had to waste even more time by coming back to finish the job. I gave you a poor rating online. My Findlay experience was terrible.
9/14/2024
John B. VERIFIED CUSTOMER
Repair done promptly. Good communication with parts person. Happy with the experience. AND, Thanks for the wash. Nice touch. Hallie is the best.
9/14/2024
Henry K. VERIFIED CUSTOMER
Zack Butler was very helpful in reminding me in renewing my service contract. I felt very good about service experience.
9/14/2024
Janet H. VERIFIED CUSTOMER
Jimmy was great! Service exceptional
9/14/2024
Tevin T. VERIFIED CUSTOMER
Awesome customer service across the board. Hallie was helpful and attentive to my questions and concerns. I have been satisfied with service and quality of work at Findlay Toyota Flagstaff so far.
9/14/2024
Martha D. VERIFIED CUSTOMER
She was knowledgeable and really made sure to troubleshoot and relay that information to me in a timely and kind way.
9/14/2024
Joe Y. VERIFIED CUSTOMER
Hallie was a wonderful advisor, top-notch customer service. Thanks for your services.
9/14/2024
Alice T. VERIFIED CUSTOMER
My service rep, James, was very polite and courteous.