I’m a little leery with bringing my German-made automobile to Toyota. It seems that there are a lot of differences that the technicians do not feel aware of .
1/7/2025
Greg H. VERIFIED CUSTOMER
Mike Hanson and crew is awesome!
1/7/2025
Mark F. VERIFIED CUSTOMER
My 25k service took over 3 hours. At the 3 hour mark I approached my service rep, Celia ( who was great and I have no complaints about) and she told me then that an oil change takes 90 minutes and so does an alignment, etc. Should have been informed of this 1) when I made my appointment and 2) when I brought it in. Was a long time to sit waiting. Had we known we could have taken advantage of the shuttle service to at least get some breakfast or done some errands. We come up from Sedona to going home was not possible. Just a very long wait time!! Seems unusual and excessive.
1/6/2025
Steve H. VERIFIED CUSTOMER
Thanks for getting me in and taken care of.
1/6/2025
Adam H. VERIFIED CUSTOMER
New Tires. Purchase of vehicle less than 30 days ago.
1/6/2025
Tyne H. VERIFIED CUSTOMER
Once again Hallie customer service is always the best!
1/5/2025
Marie W. VERIFIED CUSTOMER
Thank you for your help with the service n at checking early this morning
1/5/2025
Anthony M. VERIFIED CUSTOMER
Service was completed in a timely wsy. Also, buying the package of oil changes saved me SIGNIFICANT money.
1/5/2025
Jack M. VERIFIED CUSTOMER
Very good!
1/4/2025
Randy P. VERIFIED CUSTOMER
Checked in early thinking would help with the service but no. Took way too long, over 21/2 hours.
Service folks had no professional, hospitality and communication experience .Employees and environment sucked. Dealer needs improvement! Not a friendly environment. Maybe this is how you treat natives, all you want to do is sell them vehicles take their money and treat them like trash!!!!
1/4/2025
Donna H. VERIFIED CUSTOMER
Fast and great!
1/4/2025
Carlos C. VERIFIED CUSTOMER
Cecilia was a great service agent. Hope to have work with her again.
1/4/2025
Randel W. VERIFIED CUSTOMER
Hallie was awsome. I was very impressed to work with such a great advisor. She knew exactly what I wanted and kept me updated all the way. Thanks Hallie
1/3/2025
Mary L. VERIFIED CUSTOMER
Hallie was very helpful and knowledgeable!
1/3/2025
Dania W. VERIFIED CUSTOMER
I appreciate how easy you all make getting my car tuned up. The driver is also very nice.
1/3/2025
Tamara V. VERIFIED CUSTOMER
Hailey was very knowledgeable, friendly, and sweet. She kept posted and in the loop which I much appreciated, :)
1/3/2025
Stephanie P. VERIFIED CUSTOMER
James was excellent. Very helpful and thorough.
1/3/2025
Brad C. VERIFIED CUSTOMER
Mike did a good job getting me covered by warranty and back on the road.