The customer service was Awesome! Celia was friendly and answered all the questions I had.
1/19/2025
Frieda N. VERIFIED CUSTOMER
Let me tell ya, Celia Castillo Lopez has given me the awesome welcome an awesome customer service I have ever received. I would want her to be my next service representative next time I come in.. ???? ???? ???? ???? ????
1/19/2025
Amy S. VERIFIED CUSTOMER
This service department goes out of their way in giving their customers the best service. Thank you, Mike!
1/18/2025
Alan K. VERIFIED CUSTOMER
Great job
Completely satisfied
1/18/2025
Dana H. VERIFIED CUSTOMER
With all due respect to Hallie who was kind and courteous,knowledgeable and responsive....I respectfully request that Toyota acknowledge the defect with the door lock actuator, and provide a refund for repairs for TWO locks on my 2014 4Runner. Thank you.
1/18/2025
Catherine B. VERIFIED CUSTOMER
Quick service
Not so in the past
1/18/2025
Verma N. VERIFIED CUSTOMER
Celia was very attentive and kept me informed of progress. The clerk making my appointment 3 weeks ago lost the appointment but Celia took care of me as a walkIn and things were fine
1/18/2025
Phillip R. VERIFIED CUSTOMER
Very pleased with our service experience with Michael Hanson
1/17/2025
Teresa Z. VERIFIED CUSTOMER
Celia was wonderful. She answered all my questions and provided great customer servvice.
1/17/2025
Douglas B. VERIFIED CUSTOMER
Thank you, ****!
1/17/2025
Moises I. VERIFIED CUSTOMER
**** was Great.
He was attentive to our needs from start to finish.
He answered all of my questions and was very responsive.
Also the customer service associate named Jay was very helpful, she was attentive to details and quick.
Thank you Findlay Toyota Flagstaff for having such great staff, from porters to mechanics, the entire staff is on Point ???? ???? ???? ???? ???? ????
1/17/2025
Priscilla G. VERIFIED CUSTOMER
**** was very friendly and kind. So far I've met great employees at Findlay.
1/17/2025
Steve C. VERIFIED CUSTOMER
Awesome service today. No pressure and the work was done quickly. My only complaint is the plugs at the high top tables don’t work and I couldn’t charge my computer.
1/17/2025
Rita M. VERIFIED CUSTOMER
Love my present car..not interested in a lot more 'bells and whistles'..just thinking about upgrading to a more current model .
1/17/2025
Christine G. VERIFIED CUSTOMER
James was very nice and easy to work with.
You My only issue was that my previous service visit of June 28, 2024 was never documented in your system. As a result, today it was recommended that my brake fluid be replaced even though that had been done on June 28, 2024.
Can the information from the previous service visit be entered into your system so that my vehicle’s records are up to date?
1/17/2025
David V. VERIFIED CUSTOMER
I appreciate your team getting together and solving the mystery of the leaking drain plug. I feel I could’ve been more help if I came forward with more information as to what I had in electron, which were extra drain plug and sleeves. After six or seven hours in a quick run to Williams and back, it would appear that the oil leak is not leaking. Thank you.
1/16/2025
Diana G. VERIFIED CUSTOMER
Excellent service
1/16/2025
Donna P. VERIFIED CUSTOMER
Very good service just very expensive
1/16/2025
Victor B. VERIFIED CUSTOMER
Today’s visit for service was outstanding, I was here over a month ago and worked with Michael and he too, was extremely helpful and i appreciated his efforts along with Celia today. Thank you, all of you are very polite, helpful, and I appreciate both of you and the service crew!