**** found a way to take me as a walk-in despite the schedule being full and got my rear wiper and side defrosters working again at no extra cost. Really excellent service!
4/19/2025
Steven N. VERIFIED CUSTOMER
I was very satisfied with the work that was done. They always make you feel like family. Good job James hernandez.
4/19/2025
Steve Y. VERIFIED CUSTOMER
Excellent customer service!
4/19/2025
Verma N. VERIFIED CUSTOMER
Hallie did a good job
4/19/2025
Payton T. VERIFIED CUSTOMER
Hallie was great! Super nice!
4/18/2025
Anthony I. VERIFIED CUSTOMER
Speedy service.
4/18/2025
Erika Q. VERIFIED CUSTOMER
Super efficient, courteous and professional service. Keep up the good work, you guys definitely have it dialed in! Thank you so much!
4/18/2025
Paul A. VERIFIED CUSTOMER
Great people there!!
4/18/2025
Lois T. VERIFIED CUSTOMER
Zach was helpful from drop-off to check out. The best customer service we have received at Findlay.
Thank you
4/18/2025
Mayril S. VERIFIED CUSTOMER
My first time coming in today and i was satisfied.
4/18/2025
Pavel D. VERIFIED CUSTOMER
Jimmy is awesome, friendly and communication and helped me solve a problem with my lx570 (which another Toyota dealership said can’t help with).thank you!!
4/18/2025
Robert S. VERIFIED CUSTOMER
Let me qualify. The performed services were done competently. My adviser, James, was cordial and provided appropriate management of the process. My only complaint is about msking the appointment. I told the phone representative that buying new tires and the best for the FJ is a priority. She made a note of it, but she probably should have contacted someone in service or parts. When I arrived at the dealership, my adviser knew nothing about this. The tires had to be ordered, so I would have to make another trip to and from Sedona, which means another two hours of driving. I'm spending close to $4,000 for services and communication between the phone rep and adviser should be better.
4/17/2025
Nolan H. VERIFIED CUSTOMER
Slow
4/17/2025
Austin Y. VERIFIED CUSTOMER
Great customer service, went into detail on what needed to be done. She was also very nice.
4/17/2025
Robert W. VERIFIED CUSTOMER
Ok
4/17/2025
Niki B. VERIFIED CUSTOMER
Mike was great. Answered questions and kept us informed
4/17/2025
Mary B. VERIFIED CUSTOMER
My service experience was good. Customer service was also excellent.
4/17/2025
Whitney B. VERIFIED CUSTOMER
I felt like we were being rushed out. I’m the past, our technician has gone over the entire report with us. This time, we had to bring up the issue we saw. It just didn’t feel thorough.