James is very service-oriented and customer-focused. All of my dealings with him reflect the same good customer experience. He is a great asset to the Findlay Toyota team!
4/29/2025
Mike T. VERIFIED CUSTOMER
**** was very considerate. I shall return when maintenance time comes again.
4/28/2025
Mary L. VERIFIED CUSTOMER
Our wait time was extended over an hour when the vehicle was completely done, John never did checked up on us personally, until I went to asked of the vehicle at his desk, the phone number I gave him was the number to call but wasn’t it was another number, Please be accurate on things, thanks Ron,
4/27/2025
Louise K. VERIFIED CUSTOMER
**** is always friendly and inviting when I come for services, He always makes sure that when I leave my questions are answered and I sm satisfied with yhe service provider. He always informs me in advance how much time it going to take.
4/27/2025
Donna H. VERIFIED CUSTOMER
John was professional, kind, and a great listener. We appreciated all the help. We definitely trust Toyota more than Budget.
4/27/2025
Brenden F. VERIFIED CUSTOMER
John was very kind, listened and helped me resolve the problems in a reasonable manner. I appreciated his professionalism and honest desire to help.
4/27/2025
Jonathan L. VERIFIED CUSTOMER
Hallie was fantastic, professional and customer oriented. She is also a pleasure to work with and talk to.
4/27/2025
Kathryn C. VERIFIED CUSTOMER
**** was great and so was the technician. Friendly, knowledgeable and efficient.
4/27/2025
Tommi S. VERIFIED CUSTOMER
Zachery was very helpful and empathic to my situation when the Toyota care I purchased in Texas did not apply over.
4/26/2025
David G. VERIFIED CUSTOMER
James has always been kind helpful a in the way he explains what is recommended and or work needed on my car. He answers all my questions and concerns to make a well educated decision to fix/service my car.
4/26/2025
Abdul B. VERIFIED CUSTOMER
Thank you
4/26/2025
Helene J. VERIFIED CUSTOMER
Zach was very helpful and addressed the repairs efficiently. I appreciate his attention to detail and customer service. Thank you very much
4/26/2025
Stephen H. VERIFIED CUSTOMER
Hallie is a 100% gold Service Advisor! She is very customer oriented and knowledgeable about services being performed and very good at explaining to me, the customer.
4/26/2025
Edison S. VERIFIED CUSTOMER
Excellent service
4/26/2025
Mariana K. VERIFIED CUSTOMER
Awesome staff!
4/26/2025
Barry G. VERIFIED CUSTOMER
Thanks. ????
4/25/2025
Barbara K. VERIFIED CUSTOMER
James Pellicciotti was polite, answered all my questions; fact is I have never had better service than was provided by Mr. Pellicciotti. Findley Toyota has the best customer service to be found in Flagstaff, Arizona.