No complaints every time I’ve been there. I got Anthony and it’s always been amazing !!! ????????❤️
4/22/2025
Amir B. VERIFIED CUSTOMER
Everything was perfect! They checked everything on my car Danecia was very kind, helpful and professional
Service manager Mr.Jami He's very professional and he doing best customer service.
Thank you, Key Lexus in Van Nuys.....
4/22/2025
Kseniia A. VERIFIED CUSTOMER
Very nice experience with Alejo
4/21/2025
Deysi R. VERIFIED CUSTOMER
Elda is amazing
4/21/2025
Dana P. VERIFIED CUSTOMER
Alejo was fantastic!
4/21/2025
Ernestina L. VERIFIED CUSTOMER
Happy with my service. Satisfied with Danecia customer service. Even helped getting me an Uber.
4/21/2025
Anna B. VERIFIED CUSTOMER
Elda Lopez was personally polite, but the entire day was wasted waiting for the car. The appointment was scheduled for 10:30 a.m., but she didn’t call until around 5:00 p.m. to inform that the tire protection claim had been denied.The following morning, there was a wait of over an hour just to pick up the car. Lexus provided very disappointing customer service.
4/21/2025
Karen M. VERIFIED CUSTOMER
Attentive, good worker
4/21/2025
Bongim J. VERIFIED CUSTOMER
I am satisfied with his service.
Thank you
4/21/2025
Marieclaire H. VERIFIED CUSTOMER
Impeccable service and courtesy
4/21/2025
David T. VERIFIED CUSTOMER
The best customer service ????
Alejo is exelente
4/20/2025
David S. VERIFIED CUSTOMER
Give him a raise!
4/20/2025
Ralph S. VERIFIED CUSTOMER
Jaime Arreola was thorough in his service to take care of me with my vehicle and to see that I was satisfied with the service. I look forward to working with him in the future.
4/20/2025
Misty B. VERIFIED CUSTOMER
Elda was great and kept me informed.
4/20/2025
Edgar C. VERIFIED CUSTOMER
Excellent service.Very much appreciated.
4/20/2025
Bradley D. VERIFIED CUSTOMER
Bill is the best
4/20/2025
Ian Y. VERIFIED CUSTOMER
Anthony was efficient and friendly.
4/20/2025
Doris B. VERIFIED CUSTOMER
He is very professional and knows how to treat customer. Good service too
4/19/2025
Ella H. VERIFIED CUSTOMER
Alejo was incredibly attentive and professional throughout the entire service experience. He took the time to clearly explain everything, answered all of my questions with patience, and made sure I felt confident and informed. I truly appreciated his care and communication — it made the whole process smooth and reassuring. Thank you, Alejo!