Elda is awesome! She even contacted me on her day off to see if I got my car back and if everything was okay. I told her I hadn't heard anything from Alejo who I was supposed to hear from. I even left two messages for Alejo and never heard from him. Elda checked on my car's status the following morning when she was back at work and notified me when my car was ready for pickup. Great customer service and follow-up!
4/26/2025
Dora G. VERIFIED CUSTOMER
Alejo,,, siempre Amable y Excelente trabajo Gracias
4/26/2025
Lateia C. VERIFIED CUSTOMER
Although, Ali has transferred to Valencia. I received great service from Alejo.
4/26/2025
Young L. VERIFIED CUSTOMER
Good experience meeting Bill for the first time. Waiting area is super clean and inviting. Great amenities and cookies were good. Restrooms super clean. This was a great first time experience overall. Thank you and entire staff for top notch dealership.
4/26/2025
Lorna O. VERIFIED CUSTOMER
Elda was excellent!! She was friendly, knowledgeable, and helpful. She kept me informed about my vehicle and made sure I was satisfied.
4/26/2025
Maksud A. VERIFIED CUSTOMER
Great service
4/26/2025
Roberto B. VERIFIED CUSTOMER
Bill help me good I love the way he treated me thank you To management of Van Nuys Lexus
4/26/2025
Davinia M. VERIFIED CUSTOMER
She was super profesional.
4/25/2025
Scott B. VERIFIED CUSTOMER
Thank you very much!
4/25/2025
Linda O. VERIFIED CUSTOMER
He’s always great !!
4/25/2025
Joseph Co. VERIFIED CUSTOMER
Always top notch service from Anthony and his team!
4/25/2025
Noel L. VERIFIED CUSTOMER
Anthony knows everything about my car and he explain clearly the problem of my car. Anthony is polite and very Professional
4/25/2025
Marcia R. VERIFIED CUSTOMER
Danecia and the others really worked on the problem and we are glad the controls of the A/C work fine again.
4/25/2025
Linet G. VERIFIED CUSTOMER
Thank you so much everything was great.
4/25/2025
Vida B. VERIFIED CUSTOMER
Anthony was very professional and helpful
4/25/2025
Joanna Z. VERIFIED CUSTOMER
Anthony is a great helper and Lexus has the best service. I can always count on you. Thank you.
4/25/2025
Connie B. VERIFIED CUSTOMER
I cannot fully express how much I think Danecia is an asset to Keyes Lexus Service Dept.