Anthony was helpful and excellent on communicating status updates.
8/11/2025
Khosrow M. VERIFIED CUSTOMER
Very satisfied with Elda and the service provided by here. Very nice personality to explain available service options. I rate her overall the best with highest score.
8/11/2025
Zoila H. VERIFIED CUSTOMER
She gives the best Customer Service and she is the only reason I keep coming back
8/11/2025
Sandra M. VERIFIED CUSTOMER
This was my second time bringing my vehicle in, and unfortunately, both times I was told the service would take about an hour, but it ended up taking closer to three. I also noticed that each time, I was told the shop was “backed up,” which makes me feel the appointments may be overbooked.
Because I drive over an hour each way to get there, these delays end up taking nearly five hours out of my day, and once I’ve arrived, I really have no choice but to wait. This is making me reconsider bringing my car here for future maintenance, even though I purchased my vehicle from your Van Nuys location, as I may need to find a closer dealership for a smoother service experience.
That said, I do want to commend Joe for his great customer service—he was very communicative, professional, and friendly throughout the visit.
I hope this feedback can help improve the scheduling and customer experience moving forward.
8/11/2025
Stephanie P. VERIFIED CUSTOMER
Anthony was very helpful. He worked with my son on the repairs I needed
8/10/2025
Devon J. VERIFIED CUSTOMER
Thanks Bill! I appreciate the care and service you always provide towards me.
8/10/2025
Aaron G. VERIFIED CUSTOMER
Excellent service as always
8/10/2025
Heather F. VERIFIED CUSTOMER
She was very nice and helpful.
8/10/2025
Angela N. VERIFIED CUSTOMER
I appreciated Anthonyd help.
Angela N
8/10/2025
Miriam I. VERIFIED CUSTOMER
Danecia is such an amazing advisor … every time I get my vehicle serviced she’s always so uplifting and helpful .. customer service is top tier and I’ll definitely be back
8/10/2025
Roza N. VERIFIED CUSTOMER
Alejo Morales is very attentive employee, who offered me the most cost-effective service and even added an extra service complimentary. He explained everything clearly. I’m no longer on warranty but I’m always happy to return to this dealership. The prices are reasonable. Thank you.
8/10/2025
Flerida C. VERIFIED CUSTOMER
Great !
8/10/2025
Gary I. VERIFIED CUSTOMER
No comments
8/10/2025
Gerald L. VERIFIED CUSTOMER
My time working the service department was good experience. Just would like to say thanks.
8/10/2025
Charisma A. VERIFIED CUSTOMER
Best customer service.
8/10/2025
Ronald A. VERIFIED CUSTOMER
Alejo did great a job explaining about my service maintenance and very good communicating with me during the service . Thank you
8/9/2025
Chagay T. VERIFIED CUSTOMER
Excellent service
8/9/2025
Viktoriia L. VERIFIED CUSTOMER
I liked your service, which was quick and attentive.