Elda was very courteous and professional. She answered all the questions I had about my recent service. The service was completed in the time promised. I appreciate the service that Elda and the rest of the Keyes Lexus Service Team provided. It’s a pleasure to take my car to Keyes Lexus with a modern and very clean facility and a great roomy waiting area.
8/16/2025
Antoniette P. VERIFIED CUSTOMER
Very responsive, efficient service.
8/16/2025
Michael M. VERIFIED CUSTOMER
Alejo always provides excellent service.
8/16/2025
Daisy T. VERIFIED CUSTOMER
I’ve been coming to Lexus Van Nuys because of Anthony.
His service is beyond excellent!!!
8/16/2025
Katherine M. VERIFIED CUSTOMER
Thanks for good service.
8/16/2025
Elsa F. VERIFIED CUSTOMER
Alejo is excellent ! Attentive and communicated timely and updated me regarding status of my car! Super nice person
8/16/2025
Susie L. VERIFIED CUSTOMER
I Couldn’t be more happier with the customer service Alejo Morales gave us today. He answered all my questions and was very patient with us. We were very happy with him.
8/15/2025
Edward L. VERIFIED CUSTOMER
Very nice, professional and made the process for servicing my car very easy.
8/15/2025
Fay H. VERIFIED CUSTOMER
Danecia,
She was amazing, Great service
8/15/2025
Blanca C. VERIFIED CUSTOMER
Bill is the reason I keep going to Key Lexus, he makes everything so easy and fast. He keeps me well informed with updated text and is always pleasant.
Pleas email survey to my new email address below.
8/15/2025
Arman S. VERIFIED CUSTOMER
Very good
8/15/2025
Deborah D. VERIFIED CUSTOMER
Joe was wonderful and communicated with me every step of the way. I felt like he listened well. I don’t think maintenance satisfied my worries about my car.
8/14/2025
Anil K. VERIFIED CUSTOMER
Very good
8/14/2025
Marla F. VERIFIED CUSTOMER
She might be your best employee. She is personable, friendly and knowledgeable.
8/14/2025
Andrea A. VERIFIED CUSTOMER
Danecia is amazing as always! She is so kind with such great customer service. I’ve been going to her for close to 10 years and highly recommend her.
8/14/2025
Margarita F. VERIFIED CUSTOMER
Ninguno muchas gracias.
8/13/2025
Hellen H. VERIFIED CUSTOMER
She was excellent
8/13/2025
Maria G. VERIFIED CUSTOMER
Alejo was great explaining what needs to be done with my vehicle.
8/13/2025
Anna C. VERIFIED CUSTOMER
Denecia was very professional and accurate and helpful. My hope is that I’m always assigned to her.