Great service, was quick and answered all my questions. Will definitely be scheduling my next service with Alejo.
8/27/2025
Carol Z. VERIFIED CUSTOMER
Very much
8/27/2025
Maria T. VERIFIED CUSTOMER
Alejo is a very professional service manager and explains what services needs to be done now while other services can wait.
8/27/2025
Jessie Z. VERIFIED CUSTOMER
I really wanted to say thank you for accommodating me in getting me a loaner car because it helped me get back to work. I also enjoyed the hospitality by my new service advisor. I was offered water and was notified when my car was ready. Once I picked it up he explained what was done. The only thing I failed to ask him was that I needed the pink form for the recall to get my car tags and for the DMV registration. Overall it was a positive experience and will return for my next appointment. Thank you.
8/27/2025
Sandra G. VERIFIED CUSTOMER
Everything went smooth today. Friendly and courteous service all the way around. It was an easy in and out service. I hope to see Bill with all my further services
8/27/2025
Eric H. VERIFIED CUSTOMER
The best advicer ever
8/27/2025
Carolyn D. VERIFIED CUSTOMER
Always great. Thank you. Carolyn D
8/27/2025
Ariel Lawrence. VERIFIED CUSTOMER
Sebastian has been really helpful and I look forward to booking future appointments with him.
8/26/2025
Parisa S. VERIFIED CUSTOMER
I was extremely satisfied with my appointment with Sebastian!
Can’t ask for better!
Thanks Sebastian and team behind the scene!
8/25/2025
Tatakevik D. VERIFIED CUSTOMER
Elda was very pleasant and quick. I’ll be going back to her for sure.
8/25/2025
Lydia W. VERIFIED CUSTOMER
Great service
8/25/2025
Perwin D. VERIFIED CUSTOMER
Bill is so knowledgeable and respectful. He clearly explained everything from start to finish and make sure I’m extremely satisfied with the service. I can highly recommend Bill and Keyes Lexus to anyone.
8/25/2025
Tigran S. VERIFIED CUSTOMER
It was fast and the rep was very reliable and professional. Thank you Van Nuys Lexus.
8/25/2025
Grisha T. VERIFIED CUSTOMER
He was very professional and did his job absolutely nice.
8/25/2025
Evan P. VERIFIED CUSTOMER
Great job bill. Btw I have received this same survey several times
8/25/2025
Ricardo M. VERIFIED CUSTOMER
I like the service
8/25/2025
Marc T. VERIFIED CUSTOMER
Anthony is a true professional; attentive and always friendly.
8/24/2025
Traci P. VERIFIED CUSTOMER
Bill has been my “go to” over the years; always consistent and friendly. I appreciate his professional acumen as well as his down to earth personality. I look forward to working with him with my next service. Great job Bill…see you soon!