I am really happy with the service Mr. Alejo. He has a really good customer service. I give this guy 10 out of 10 thank you Mr. Alejo for your customer service. ????????????
10/12/2025
Crystal G. VERIFIED CUSTOMER
It was my first time to this dealership.Elda she is very nice and professional, definitely will come back!
10/11/2025
Roger M. VERIFIED CUSTOMER
Alejo was polite, efficient and I felt he was genuinely interested in providing me excellent service.
10/11/2025
Nicholas M. VERIFIED CUSTOMER
Danecia is always excellent!
10/11/2025
Duncan T. VERIFIED CUSTOMER
Everything was above and beyond, as usual! What a solid choice servicing my vehicle with Alejo at Keyes Lexus Van Nuys.
10/10/2025
Sheila T. VERIFIED CUSTOMER
Satisfied thank you ????
10/10/2025
Robert S. VERIFIED CUSTOMER
Bill was super! Thanks for everything!
10/10/2025
James E. VERIFIED CUSTOMER
The customer service team never confirmed that the tires were rotated. Overall the customer service was terrible.
10/10/2025
Valadimir K. VERIFIED CUSTOMER
Antony Pastoral good professional and exceptional person.
10/10/2025
Robert J. VERIFIED CUSTOMER
Great service great service manager thanks
10/10/2025
Devon J. VERIFIED CUSTOMER
I appreciate the service and assistance Bill always provides. Thanks Bill!
10/10/2025
Valerie Y. VERIFIED CUSTOMER
Elda Lopez provided excellent customer service.
10/9/2025
Debra G. VERIFIED CUSTOMER
Bill Horvat is extremely knowledgeable and very kind. Had all the answers to my questions. He had my car ready when he said he would and provided me with a car in the interim. I give him 5 ⭐️ His customer service is excellent.
Debbie G.
10/9/2025
Ivy K. VERIFIED CUSTOMER
Bill is great as always. Very professional and honest and gives great guidance
10/9/2025
Thomas P. VERIFIED CUSTOMER
Bill is always the best. He took my took care of my situation with 100% completion. I give him a five star.
10/9/2025
Demetri P. VERIFIED CUSTOMER
My service at Lexus of Van Nuys is always exceptional and Bill Horvat is always so pleasant and helpful every time I take my car in or call him for service
10/8/2025
Gino P. VERIFIED CUSTOMER
Anthony is the main reason I keep coming back!
10/8/2025
Kevin G. VERIFIED CUSTOMER
Danecia is always professional and communicative letting me know the status of my vehicle and when it will be ready. And she does it all with a smile and a pleasant demeanor. She’s the best.
10/8/2025
Lisa M. VERIFIED CUSTOMER
Not satisfied with the wait time and the lack of communication with my Representative.