Bill is always the best. He took my took care of my situation with 100% completion. I give him a five star.
10/9/2025
Demetri P. VERIFIED CUSTOMER
My service at Lexus of Van Nuys is always exceptional and Bill Horvat is always so pleasant and helpful every time I take my car in or call him for service
10/8/2025
Gino P. VERIFIED CUSTOMER
Anthony is the main reason I keep coming back!
10/8/2025
Kevin G. VERIFIED CUSTOMER
Danecia is always professional and communicative letting me know the status of my vehicle and when it will be ready. And she does it all with a smile and a pleasant demeanor. She’s the best.
10/8/2025
Lisa M. VERIFIED CUSTOMER
Not satisfied with the wait time and the lack of communication with my Representative.
10/8/2025
Bradley L. VERIFIED CUSTOMER
Keyes is the BEST!
10/8/2025
Joseph S. VERIFIED CUSTOMER
My 3rd experience with Alejo and it great as usual. Took care of my car and worked with my schedule. Excellent
10/8/2025
Roslyn R. VERIFIED CUSTOMER
Helpful and on target
10/6/2025
Sara F. VERIFIED CUSTOMER
None
10/6/2025
Roberto O. VERIFIED CUSTOMER
Alejo morales is a very nice advisor and he is always helpful.
10/6/2025
Carmela D. VERIFIED CUSTOMER
Danecia is always helpful to me and it’s the reason why I go to keys!
10/6/2025
Elizabeth I. VERIFIED CUSTOMER
The customer service provided by Sebastian Spiridon went beyond and above to give me the knowledge about my vechile. He was able to help me and I would definitely recommend anyone that needs there car service to come here thank you Sebastian and Lexus
10/5/2025
Ronald R. VERIFIED CUSTOMER
Anthony professional and experience knowledgeable is what I look for always great have him as my service representative
10/5/2025
Raquelle V. VERIFIED CUSTOMER
Professional and friendly
10/5/2025
Tina U. VERIFIED CUSTOMER
Thank you!! Bill Horvat for taking the time to help me when I did not have an appointment for service on my LX470.
10/5/2025
Kathleen H. VERIFIED CUSTOMER
Anthony has been our service representative for years. He always has our best interest in mind . Scheduling our appointments at our convenient times, keeping us abreast of what needs to be done to our car in a reasonable time table. He’s very professional and caring to his clients.
Kathy Ham
10/5/2025
Mohammad G. VERIFIED CUSTOMER
I just wanted to thank Danecia for her outstanding service during my recent visit. She was professional, friendly, and kept me well-informed throughout the process. It made the whole experience smooth and stress-free — truly appreciated!
10/5/2025
Michael R. VERIFIED CUSTOMER
Very professional, sincere and honest.
I will return to this gentleman again and recommend him and your dealership strongly.
Thank you so very much Mr Horvet