Sebastian was just awesome. He explained why the work needed to be done and was very professional.
10/26/2025
Pouya B. VERIFIED CUSTOMER
Great guy easy to work with
10/26/2025
Roberto S. VERIFIED CUSTOMER
As usual Danecia was very helpful.
10/26/2025
Ishaiahu S. VERIFIED CUSTOMER
All is good
10/26/2025
Janna S. VERIFIED CUSTOMER
Bill Horvat has my trust and appreciation-I value his advice.
10/26/2025
Elizabeth C. VERIFIED CUSTOMER
He was awesome!
10/25/2025
Nesan L. VERIFIED CUSTOMER
Thank you so much for showing us that we don't need to wait for lease to over. That you can own it anytime zone. Very please to the customer service and I'm glad I went through the sign in paper works.
10/25/2025
Arwin L. VERIFIED CUSTOMER
Great fast customer service by Anthony Pastoral. I highly recommend him for your car service at Keyes Lexus Van Nuys…
10/25/2025
Francesco C. VERIFIED CUSTOMER
Anthony is most efficient and courteous. Always a pleasure to take our two Lexus we love for service and being attended to by Anthony: a professional and most pleasant man.
10/25/2025
Dolores S. VERIFIED CUSTOMER
Did you rotate & balance my tires?
10/25/2025
Paul M. VERIFIED CUSTOMER
Excellent. Thorough, courteous and professional.
10/24/2025
Adriana M. VERIFIED CUSTOMER
She’s great.
Car is running very smoothly. Happy with the service
Adriana
10/24/2025
Patricia A. VERIFIED CUSTOMER
Billy Horvat greeted me fairly quickly after my arrival and was pleasant, professional and efficient in getting my car set up for the service. I was waiting a few minutes past my appointment time, but everything went quickly after that. My time in the waiting room was what was expected and my car was finished in servicing in short order. Thank you.
10/24/2025
Herbert G. VERIFIED CUSTOMER
Always great work on the car, Bill has very good customer service always gets the job, I have been going back to him years. Bill needs a raise. Thank you.
10/24/2025
Telemak M. VERIFIED CUSTOMER
Good service
10/24/2025
Bobby B. VERIFIED CUSTOMER
I came in for an oil change and was helped by Danecia, and she was absolutely amazing! From the moment I arrived, she was professional, attentive, and made the whole process quick and stress-free. She explained everything clearly, kept me updated throughout, and went above and beyond to make sure I was comfortable and taken care of. You can tell she genuinely cares about her customers and takes pride in her work.
10/24/2025
Palo P. VERIFIED CUSTOMER
Exelent
10/24/2025
Adriana V. VERIFIED CUSTOMER
All went well! Thank you!
10/24/2025
Bryan B. VERIFIED CUSTOMER
Bill always does a fantastic job. Thank you all for the help and support.
10/24/2025
Ruth Barry. VERIFIED CUSTOMER
Bill was helpful. He kept me posted on the status of the job.