Alejo is the best ~ I appreciate the things he does to make getting my car serviced at Lexus more convenient and actually less expensive than going elsewhere. Having my car washed and getting a free loaner car, getting water while I'm there and discounts all helps earn my business. Thanks Alejo!
10/13/2025
Brandon T. VERIFIED CUSTOMER
Great job ????
10/13/2025
Dennis Y. VERIFIED CUSTOMER
She kept me informed throughout the service
10/13/2025
Robert H. VERIFIED CUSTOMER
I just wanna say “Thank you to Mr.Anthony Pastoral”she explained to me about the radiator that needs an attention in my nxt service and ect.
10/12/2025
Athula W. VERIFIED CUSTOMER
Very good
10/12/2025
Ana L. VERIFIED CUSTOMER
Excellent
10/12/2025
K &. VERIFIED CUSTOMER
I am really happy with the service Mr. Alejo. He has a really good customer service. I give this guy 10 out of 10 thank you Mr. Alejo for your customer service. ????????????
10/12/2025
Crystal G. VERIFIED CUSTOMER
It was my first time to this dealership.Elda she is very nice and professional, definitely will come back!
10/11/2025
Roger M. VERIFIED CUSTOMER
Alejo was polite, efficient and I felt he was genuinely interested in providing me excellent service.
10/11/2025
Nicholas M. VERIFIED CUSTOMER
Danecia is always excellent!
10/11/2025
Duncan T. VERIFIED CUSTOMER
Everything was above and beyond, as usual! What a solid choice servicing my vehicle with Alejo at Keyes Lexus Van Nuys.
10/10/2025
Sheila T. VERIFIED CUSTOMER
Satisfied thank you ????
10/10/2025
Robert S. VERIFIED CUSTOMER
Bill was super! Thanks for everything!
10/10/2025
James E. VERIFIED CUSTOMER
The customer service team never confirmed that the tires were rotated. Overall the customer service was terrible.
10/10/2025
Valadimir K. VERIFIED CUSTOMER
Antony Pastoral good professional and exceptional person.
10/10/2025
Robert J. VERIFIED CUSTOMER
Great service great service manager thanks
10/10/2025
Devon J. VERIFIED CUSTOMER
I appreciate the service and assistance Bill always provides. Thanks Bill!
10/10/2025
Valerie Y. VERIFIED CUSTOMER
Elda Lopez provided excellent customer service.
10/9/2025
Debra G. VERIFIED CUSTOMER
Bill Horvat is extremely knowledgeable and very kind. Had all the answers to my questions. He had my car ready when he said he would and provided me with a car in the interim. I give him 5 ⭐️ His customer service is excellent.
Debbie G.
10/9/2025
Ivy K. VERIFIED CUSTOMER
Bill is great as always. Very professional and honest and gives great guidance