William Horvat is the best service advisor in Lexus and I always recommend him to my relatives and friends.
10/12/2023
Tim T. VERIFIED CUSTOMER
Ali was fine. I usually have my car washed when bringing it for service. However this time, not only was it not washed, it got dust all over it due to the construction that is ongoing at the dealership. The person delivering it to me attempted to tell me it was washed until I showed him all the dust that was all over the roof. Also. Thank you for the loaner. Although I mentioned to the person who processed the paperwork for the loaner that the vehicle had a smell that it had been smoked it even though he mentioned smoking was one of the prohibited things in the car. I do not smoke and was allergic to it. He just said yah smells like smoke and walked away. I mentioned it to him upon returning the car back and he said he will take care of it. Not sure what if anything he will do.
10/11/2023
Ellie D. VERIFIED CUSTOMER
Had to wait when I checked in, had to wait to pickup my car. Tried to call to check on when to pick up, no answer- rolled to “leave a message “. Service advisor was professional and polite. The fact of the matter is we have choices of where to service our Lexus and where to make our next purchase.
10/11/2023
Michael C. VERIFIED CUSTOMER
Yes I am very satisfied about your service thank you very much Bill was great and good job
10/11/2023
Miriam M. VERIFIED CUSTOMER
Mr.William is very accommodating respectful individual with extremely good costumer service , would love to have him again to assist me on my next appointment ! 5 stars for him !!
10/10/2023
Swan-Wa L. VERIFIED CUSTOMER
Excellent customer service!
10/10/2023
Adnan I. VERIFIED CUSTOMER
Thank you Joe for helping me out and providing a world class service experience.
10/10/2023
Noel L. VERIFIED CUSTOMER
Anthony is very nice Guy and explain everything
What i need in my car. He even give me water.
10/10/2023
Martin M. VERIFIED CUSTOMER
Alibis and always is so courteous Aame professional! Great service as always!
10/10/2023
Michael K. VERIFIED CUSTOMER
Anthony was exceptionally pleasant and very professional to work with
10/10/2023
Manar M. VERIFIED CUSTOMER
Thank you for the service
10/10/2023
Araceli M. VERIFIED CUSTOMER
Thank you Danecia for everything super nice girl
10/9/2023
Tony M. VERIFIED CUSTOMER
Joe was super helpful and courteous
10/9/2023
Heather B. VERIFIED CUSTOMER
He was perfect!
10/9/2023
Marjorie F. VERIFIED CUSTOMER
Ali was terrific. Super knowledgeable, helpful and personable.
10/9/2023
Thomas T. VERIFIED CUSTOMER
Bill is patient and courteous
10/9/2023
Meghan G. VERIFIED CUSTOMER
Bill is so kind and patient. He is always friendly and interested in how things are going, not just with my car but in life. I enjoy my appointments with him.
10/9/2023
Penny G. VERIFIED CUSTOMER
Ali eas very busy but extremely thorough and helpful! Job well done. ????