I was waiting in the lobby for my vehicle over two hours when I walked to the front to ask for an update I noticed by car had been sitting in the front. It was running with the keys inside and I had gotten no notification that it was done. Also my usb cable for Apple CarPlay was completely broken by your service department and I had to purchase a new Apple cable it was an unnecessary expense on top of my car being left on and unattended.
Great Service from Anthony and Service managers Michael and Jaime.
Friendly and quick service, Thanks Keyes Lexus !
10/24/2023
Linda A. VERIFIED CUSTOMER
I recently had the pleasure of working with Danecia, and I cannot say enough about how amazing she was. She provided me with a very luxurious experience, with top notch service! From the time I walked into the dealership, she was friendly, welcoming, and eager to help me with my service. She went above and beyond in her professionalism and kindness. I’ll never forget the amazing service she provided me, and I will definitely be back!
10/24/2023
Veronica E. VERIFIED CUSTOMER
I appreciate that Ali didn’t try to convince me to do more service than was needed.
10/24/2023
Yuliana S. VERIFIED CUSTOMER
She had great customer service. Very helpful.
10/24/2023
Blanche M. VERIFIED CUSTOMER
No information was given to me about my tire. I have left several messages, since Saturday, and my calls were not returned.
10/23/2023
Emily P. VERIFIED CUSTOMER
Had a jumper cable battery pack stolen from my car. It took 5 phone calls to get a response about it. And batter pack was never found, returned or replaced.
10/23/2023
Gulshan C. VERIFIED CUSTOMER
5star by Joe
10/23/2023
Ruksana B. VERIFIED CUSTOMER
Above and beyond service! I appreciate you Ali!
10/22/2023
Macario R. VERIFIED CUSTOMER
I dont have no comment you guy’s.
10/21/2023
Mimi R. VERIFIED CUSTOMER
I am very satisfied his advice and outstanding
Thank you
10/21/2023
Sharon L. VERIFIED CUSTOMER
Bill does a great job at dealing with his clients . I really appreciate site his great service .
10/21/2023
Hsi M. VERIFIED CUSTOMER
Excellent!
10/21/2023
Lucy B. VERIFIED CUSTOMER
my sales associate, Bill kept in touch constantly with the status of my vehicle. I very much appreciated his updates and kind assistance and excellent listening skills.
10/21/2023
Wissavet S. VERIFIED CUSTOMER
Danecia is very helpful and friendly! I had a great experience with her and will go back to her for further services
10/21/2023
Dragica D. VERIFIED CUSTOMER
I am happy with Danica, and she will be my service advisor for all my future service
10/21/2023
Nancy Z. VERIFIED CUSTOMER
Joe is helpful and thorough. Thanks for making it so easy to take care of my Lexus.