Daneica did an excellent job resolving the issue with our 2023 RX 500h. Danecia was knowledgeable, friendly, courteous and focused on providing thorough customer service & support.
Danecia is an excellent Lexus Customer Service Representative!
10/27/2023
Maria F. VERIFIED CUSTOMER
Ali thank you you are the Best perfect customer service
10/27/2023
Mary A. VERIFIED CUSTOMER
I was never there at lexus.
10/27/2023
Frank B. VERIFIED CUSTOMER
It took two and a half days to get "warranty approval" from Lexus to cover a tire that was clearly worn out. This is unacceptable. Recently I was at another Lexus dealership, and they did a full 25,000 mile servicing AND got tire warranty and replaced a tire within 5 hours.
10/26/2023
Marcia B. VERIFIED CUSTOMER
Please send me that estimate of my cars dollar value.
Thank you, Marcia B
10/26/2023
Deborah V. VERIFIED CUSTOMER
Ali was very professional & very nice! He made sure my car was ready when I needed it. I appreciated that.
10/26/2023
George S. VERIFIED CUSTOMER
I haven’t service this year. Sold car in December
10/26/2023
Sondra L. VERIFIED CUSTOMER
She was knowledgeable & cheerful.
10/26/2023
Lloyd K. VERIFIED CUSTOMER
The service was excellant.
10/26/2023
Cesar A. VERIFIED CUSTOMER
I’m, very satisfied with the service from Andre
10/26/2023
Ishkhan D. VERIFIED CUSTOMER
No comment
10/26/2023
Maylee H. VERIFIED CUSTOMER
There was a misunderstanding at first, but after talking it out, he made up for it ten-fold. Which was much appreciated but not necessary. Thanks Bill
10/26/2023
Dante M. VERIFIED CUSTOMER
Tony was a good service advisor.
10/25/2023
Armen O. VERIFIED CUSTOMER
Anthony was very friendly and professional and he always greets me with a smile
10/25/2023
Martin S. VERIFIED CUSTOMER
.
10/25/2023
Robin T. VERIFIED CUSTOMER
????
10/25/2023
Alain R. VERIFIED CUSTOMER
It makes no sense to me to make an appointment to service the car and make me wait 20 minutes in the car before having the service person talk to me.
Then wait 2:25 minutes for my oil change and telling me that I should have a wheel alignment which I did a month ago when I replaced my tires...
10/25/2023
Thomas B. VERIFIED CUSTOMER
As always superb service from Bill Horvat. He is the best.
10/25/2023
Corp R. VERIFIED CUSTOMER
Danecia is professional and very pleasant to deal with.