My right front tire was going flat. I was able to drive it to Keyes Lexus. My usual service person was off. Bill stepped in and got the tire replaced under warranty. I was back on the road in about 90 minutes with a new tire. Now that’s service! Thank you for going the extra mile. Needless to say, I’m a happy camper!
Tom Saliba
12/22/2023
Bj R. VERIFIED CUSTOMER
Anthony Pastoral was excellent, as always
12/22/2023
Jose P. VERIFIED CUSTOMER
Ali is the reason I service my car at that dealership
12/21/2023
Marian M. VERIFIED CUSTOMER
Satisfied
12/21/2023
Alberta K. VERIFIED CUSTOMER
He contacted us regularly and answered our questions. Great service from Calvin.
12/21/2023
Yasmeen M. VERIFIED CUSTOMER
Efficient, courteous and professional,
12/20/2023
Joyce G. VERIFIED CUSTOMER
Daneshrads fabulous!
12/20/2023
Jessica N. VERIFIED CUSTOMER
Communication was not good. All updates were only given after I called and texted. I was not informed how long additional changes would take even though I noted in my approval that I needed to know in order to make both work and child care plans.
12/20/2023
Alma M. VERIFIED CUSTOMER
Ali always provides me with outstanding customer service.
12/20/2023
Keetha C. VERIFIED CUSTOMER
Received knowledgeable and timely services and she was very friendly.
12/20/2023
Joy K. VERIFIED CUSTOMER
Everyone is nice and good
12/19/2023
Jessica G. VERIFIED CUSTOMER
Bad customer service by rep
12/19/2023
Anna B. VERIFIED CUSTOMER
He is very nice and responsible person. I'm grateful for the planting work he is a very good employee. thank you so much for everything.
12/18/2023
Vernon S. VERIFIED CUSTOMER
William was attentive and efficient. He was warm and kind.
12/18/2023
Sarah H. VERIFIED CUSTOMER
Bill is always warm welcoming and respectful of both my time and my car! I live in Woodland Hills but choose to come to Van nuys for the impeccable service. Thank you for keeping me as a satisfied lexus customer!
12/18/2023
Ivan T. VERIFIED CUSTOMER
Great ???????? people A+ service
12/17/2023
Teresita G. VERIFIED CUSTOMER
Keep up you guys for you good work.Friendly people and of course Lexus is the best????
12/17/2023
Marie E. VERIFIED CUSTOMER
Thanks for taking care of my vehicle after some minor issue hopefully it will not happen anymore
12/17/2023
Orly B. VERIFIED CUSTOMER
Not efficient
12/17/2023
Maryam T. VERIFIED CUSTOMER
She helped me professionally and listened to my concerns and act properly. Although other departments in Lexus gave me wrong information the way she react and respond was very professional and did her best to help me out.