Calvin was great. Excellent communication and took care of everything the car needed.
12/30/2023
Michael B. VERIFIED CUSTOMER
Everything explained clearly.
12/30/2023
Luis N. VERIFIED CUSTOMER
Great communication. Very helpful and honest.
12/30/2023
Esperanza G. VERIFIED CUSTOMER
Excellent service…!!!
12/30/2023
Fredrick M. VERIFIED CUSTOMER
Great service. Anthony is so professional and friendly!!
12/30/2023
Patricia O. VERIFIED CUSTOMER
Bill is just a very nice and professional person . I give him 6 stars if I could .
12/30/2023
Irene D. VERIFIED CUSTOMER
Anthony is a star!
12/30/2023
Susan D. VERIFIED CUSTOMER
No fault of William Horvat, but I started calling to see the status of my car at 9am (not remembering that Bill had told me to ring his cellphone) but no one from the service dept answered for 4 hours. Also, I had asked to have my new tax sticker put on my license plate when I first pulled in but it wasn’t done until the next day when I picked up the car and noticed that it was still sitting on the console untouched. Bill then made sure that someone put it on for me. Also, my car didn’t look as if it had been washed. And Bill noticed that before I mentioned it to him and offered me a complementary detail to be done in the new year. If it weren’t for Bill Horvat I would have thought of getting my car taken care of elsewhere but he is a gem. I’m so glad to have him now as my service manager.
12/30/2023
Stephanie B. VERIFIED CUSTOMER
I appreciate the hospitality and service from my Advisor and staff
12/30/2023
Demond W. VERIFIED CUSTOMER
Great guy
12/30/2023
Wayne H. VERIFIED CUSTOMER
Anthony is great
12/30/2023
Lisa P. VERIFIED CUSTOMER
Great service!
12/30/2023
Nicole F. VERIFIED CUSTOMER
Ali provided excellent service! He was understanding, accommodating, and very informative. It’s nice to know that Lexus has provided me with amazing service representative. I have been coming here from 2012 until now. I look forward to continuing future services with Lexus. FYI! It would also be nice to recognize long time customers with small bonus gifts. Example: Lexus cup, hat or something! People like to receive free things, especially if they have been coming for years????
12/30/2023
Ronald A. VERIFIED CUSTOMER
Calvin Ellis did a great job! He was friendly , communicated with me and on time. Thank you !
12/29/2023
Masahiro S. VERIFIED CUSTOMER
always a great experience, thank you.
12/29/2023
Adil F. VERIFIED CUSTOMER
Ali is the reason I give my Toyota and Lexus cars for service here. He is aware of the car and customer needs and does a very good job.
Thank you Ali. My family fees safer knowing that all the needed work is done by your team !
12/29/2023
Lucia B. VERIFIED CUSTOMER
10+ & beyond! Extremely knowledgeable. 100% satisfaction from this young man. He is the reason that I have maintained my car there for all these years. He’s trustworthy, extremely helpful and caring. Keeps you up to the minute informed of your vehicle, as it is being worked on. Has patience. Let’s you know when your next visit should be.
Thank you for Ali Alrubaie!
12/29/2023
Vlad I. VERIFIED CUSTOMER
Great service,
Thank you, Ali????
12/29/2023
Sherman R. VERIFIED CUSTOMER
Bill was terrific, as always!
12/29/2023
Ella R. VERIFIED CUSTOMER
Thank you so much Calvin you made everything easy c great service with smile I appreciate a lot . Very happy with your service and communication.