Knowledgeable person, greeted with smile as soon as arrived to his cubicle, happy having him as my customer service person.
12/15/2023
Steven G. VERIFIED CUSTOMER
Anthony and the Keyes Lexus service staff were excellent. I was very pleased with the service done, the loaner car and overall experience. Thx Steven
12/14/2023
Amanda Brooke. VERIFIED CUSTOMER
Anthony did a great job. Informative and accommodative. Happy with the experience.
12/14/2023
Zeynel V. VERIFIED CUSTOMER
Job well done
12/14/2023
Linda W. VERIFIED CUSTOMER
Anthony Pinkins was very kind and I appreciated his professionalism. However, I did not appreciate the time it took for my vehicle to be serviced. It should not have taken three weeks for a catalytic converter to be delivered to the dealership.
12/14/2023
Judy D. VERIFIED CUSTOMER
Ali was wonderful to work with.
My 2024 Lexus SUv is a great car.
12/14/2023
Cherif Y. VERIFIED CUSTOMER
Ali was very polite and courteous.
12/14/2023
Marilyn T. VERIFIED CUSTOMER
Everything perfect
12/14/2023
Brent M. VERIFIED CUSTOMER
Danecia was such a gem to work with. Your service is why we are loyal to keys!
12/13/2023
Gity H. VERIFIED CUSTOMER
I been a claimant for a very long time
I was not satisfied
12/13/2023
Athena T. VERIFIED CUSTOMER
Excellent experience with her!!!
12/13/2023
Pompeyo C. VERIFIED CUSTOMER
Fast service
12/13/2023
Bryan W. VERIFIED CUSTOMER
Thanks, can you reset the maintenance reminder to 10,000km or do I do it?
12/13/2023
Victor M. VERIFIED CUSTOMER
Excellent service
12/13/2023
Binh H. VERIFIED CUSTOMER
Great service.
Thank you
12/13/2023
Debbie H. VERIFIED CUSTOMER
Anthony was,as always, extremely helpful
12/13/2023
Tazb Inc.. VERIFIED CUSTOMER
When I first stepped into the realm of this dealership, it was as if luxury and warmth converged seamlessly. Bill H, my service manager, has been nothing short of extraordinary since the outset. Beyond merely tending to my car's needs, he's curated an experience that resonates with genuine care and attention to detail. With a profound respect for my time and an unwavering courtesy, Bill has elevated my visits beyond a routine oil change into a testament of exemplary service and hospitality.
12/12/2023
Violeta L. VERIFIED CUSTOMER
Yes! Completely satisfied with the service of my car. But very unsatisfactory with your Cashier. I suggest that you replace your cashier with machine. I am expecting a very complete high customer service satisfaction from Lexus but failed with a Cashier with no knowledge of Cust service. Also, you allow your employee to be wearing slippers at work ???
I am very much willing to discuss my experience with your Cashier happened yesterday.
12/12/2023
Brian B. VERIFIED CUSTOMER
Excellent customer service and efficient workflow.